Sajjad H. Chohan
Middletown,CT
Summary
Motivated team player looking for opportunities as a Customer Service Representative/Technical support. Dedicated to providing outstanding customer service and possess strong communication skills. Completed Google IT Support Professional Certificate, a hands-on program covering troubleshooting, networking, operating systems, system administration, and security. Authorized to work in the US for any employer
Overview
6
6
years of professional experience
Work History
Operations Manager/Dispatcher
Royal Business Class Limousine
Middletown, CT
03.2023 - Current
- Manage bookings for clients, help and guide them about services
- Resolving issues related to client's travel itineraries
- Quickly update the information and adjust travel plans according to their needs
- Manage fleet operations, communicate with affiliates and resolve underlying issues.
Document Processing Clerk
Scan Optics
Manchester, CT
11.2020 - 03.2023
- Performed general clerical tasks included data entry functions
- Performed organizing, scanning, indexing, and photocopying
- Duties included uploading documents and general office support to managers.
Outbound Clerk
Staffmark/UPS
Windsor, CT
11.2018 - 07.2022
- Carefully input data from source documents
- Responsible for logging the outgoing mail packages
- Prepared shipping labels, invoices, and final bill of laden.
Education
Diploma - Computer
Katherine Gibbs School
01.2001
Bachelor's - Arts/General Studies
University of the Punjab
01.1996
Skills
- Proficient with Microsoft Office
- Keyboarding 60 (WPM)
- Operating Systems (Windows Linux, MAC, Android (2 years)
- Remote connections and Virtual Machines
- Basic computer architecture
- Computer networking
- System administration
- VPN and proxies
- Troubleshooting
- IT Support
- Technical Support
- LAN
- TCP/IP
- Data management and recovery
- Data entry
- Microsoft Word
Timeline
Operations Manager/Dispatcher
Royal Business Class Limousine
03.2023 - Current
Document Processing Clerk
Scan Optics
11.2020 - 03.2023
Outbound Clerk
Staffmark/UPS
11.2018 - 07.2022
Diploma - Computer
Katherine Gibbs School
Bachelor's - Arts/General Studies
University of the Punjab
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