Sajo Joy
Philadelphia,PA
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
System Operator
Marshalls Data Center
10.2023 - 02.2024
- Operating PC's, laser and highlow speed printing labels, distributions and tickets to maintain daily and weekly production schedules, separating distroes and matching them with tickets, labels, etc., reprinting orders as requested, print and separate reports
- Use Active Directory to add users, change passwords and restrict certain users from accessing applications
- Troubleshoot printers and PCs in different areas
- Entry of Indirect Logs, download production data, enter adjustments and deletions, enter data into Access Database, filing and scanning of logs and adjustments, monitor and answer SCAN Emails.
Assembler
Havis
03.2022 - 05.2023
- Assemble manufactured products according to blueprints, work orders, or verbal instructions
- Specialize in using hand tools to execute assembly builds
- Administer and implement best manufacturing practices
- Perform final testing to label finished products and complete paperwork
- Have worked on various custom electronic products with high understanding of each products usage.
Assembler III
ABB
10.2022 - 12.2022
- Creating magnetostrictive level sensors by cutting the probe based on the length and welding sensor holders
- Qualified in using Gas tungsten arc welding machine
- Wiring cables to fit inside the probe by soldering it on an electronic board
- Specialize in using hand tools to level the wires
- Expert in welding the end plugs of the probe without any gaps
- Trained in Hydrotest.
Electronic Assembler
Avo Photonics
09.2021 - 05.2022
- Oversee the technical specification of Fiber optics assembly
- Assemble opto-electronic components and systems
- Build units based on defined process and procedures
- Administer and implement best manufacturing practices
- Lead and mentor junior technicians on manufacturing process and engineering best practices
- Route fiber optic panels based on hyper track splicing
- Specialize in fusion splicing and technical fiber processing.
Computer Lab Tech
Community College of Philadelphia
01.2017 - 12.2019
- Exercised best practices in voice and data communications security protocol
- Consulted with vendors and advised department director to resolve issues and troubleshoot devices
- Help the students and teacher assistants with any Microsoft related questions
- Maintained and established favorable working relationships with leadership in other departments and partner organizations
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Enhanced computer lab efficiency by maintaining and updating hardware and software systems.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installed and configured operating systems and applications.
Education
Certificate on Associate in Applied Science for Computer Information Technology -
Community College of Philadelphia
Philadelphia, PA05.2023
Network and Systems Administration Proficiency Certificate -
Community College of Philadelphia
Philadelphia, PA05.2023
English Language Program -
AAIT
New Philadelphia, PA04.2021
High School Diploma -
Community College of Philadelphia
Philadelphia, PA05.2016
Skills
- Desktop support
- Visual design
- Photography composition
- Network Administration
- Work ethic
- Quality assurance
- Customer service
- Cisco Routers
- Creative problem solving
- Technical Support
- Stocking and replenishing
- Good listening skills
- Install and Diagnose
- Active Directory
- Virtual Machine etc
- Microsoft Office
- Database Management System Software
- Operating System Expertise
- System Maintenance
- Microsoft SQL Server
Activities
- Use open-source software to build custom apps for learning and trial purposes.
- Build sample graphical portfolio using open-source photo editor.
- Use of drone and DSLR camera for Video and photo editing for occasions.
- Play soccer as a passion to keep up with physical fitness.
- Performing in the arts of dancing with local groups for occasions.
- Build sample DIY projects for education and home decor purposes.
- Play videogames for fun.
Hobbies and Interests
- Game designing
- App Development
- Soccer
- Dancing
- Arts and Crafts
Photographer and Videographer
Specialize in various genres such as portrait, landscape, wildlife, fashion, product, event, or documentary photography. Moreover, specialize in capturing moving images or footage using video cameras such has drone.
Languages
English
Native or Bilingual
Hindi
Full Professional
Malayalam
Native or Bilingual
Tamil
Limited Working
Timeline
System Operator
Marshalls Data Center
10.2023 - 02.2024
Assembler III
ABB
10.2022 - 12.2022
Assembler
Havis
03.2022 - 05.2023
Electronic Assembler
Avo Photonics
09.2021 - 05.2022
Computer Lab Tech
Community College of Philadelphia
01.2017 - 12.2019
Certificate on Associate in Applied Science for Computer Information Technology -
Community College of Philadelphia
Network and Systems Administration Proficiency Certificate -
Community College of Philadelphia
English Language Program -
AAIT
High School Diploma -
Community College of Philadelphia
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