Summary
Overview
Work History
Education
Skills
References
Additional Information
Languages
Timeline
Generic

Sakai Fletcher

Oakland,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in caregiving industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Residential Counselor

PRC Bakers Place
San Francisco, CA
03.2024 - Current
  • Facilitated group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
  • Monitored client progress, documented observations, and reported changes in behavior to supervisors.
  • Assisted with crisis intervention services when needed.
  • Made regular rounds to keep residents and areas safe and secure.

NEURO REHABILITATION SPECIALIST

Centre For Neuro Skills
Emeryville, CA
09.2023 - 02.2024
  • Assisted in developing activities of daily living programs for individuals with physical or mental impairments.
  • Maintained accurate documentation of all treatments provided, progress notes, evaluations, discharge summaries and other relevant information in accordance with professional standards.
  • Developed rehabilitation plans for clients' aptitudes, education levels, physical abilities, and career goals

Security Professional

Signal Security
Tacoma, WA
05.2023 - 09.2023
  • Supervised property entrances and exits and monitored employee safety.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Care Coordinator

Bay Area Community Resources
Oakland, CA
06.2020 - 03.2023
  • Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
  • Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Utilized computer software to document patient behavior, mental status and sleeping and eating patterns.

Social Recreation Manager

Boys & Girls Clubs
Highstreet, Oakland, CA​ ​
08.2017 - 02.2022
  • Planning and implementation of the clubs youth development program services and assisted in supervising children, answering phones, making direct calls, and taking messages.
  • Maintained safe, healthy and comfortable childcare environment.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Education

High School Diploma -

Oakland High School
Oakland
06.2018

Some College (No Degree) - Architectural Engineering

Laney College
Oakland

Skills

  • Report analysis
  • Performing patient intakes
  • Calm and level-headed under duress
  • Patient relations
  • Behavior management techniques
  • Housekeeping abilities
  • Lesson plan development
  • Leadership
  • Organizational skills
  • Strategic planner
  • Problem resolution
  • Work ethic
  • & much more ( I typically look at myself as a jack of all trades, there isn't a job I can't do or can't learn to do)

References

Tekia Doby (Highstreet Boys and Girls Club Education Director) (510)988-8028

Sarah Khines ( Bay Area Community Resources Supervisor) (510)693-2894

Alonzo Clemons (Director of EVS at Telecare Corporation) (510)455-0813

Additional Information

  • CPR Certified
  • HCA License
  • CPI License
  • NPI (Unlicensed Social Worker)
  • Guard Card

Languages

English
Full Professional

Timeline

Residential Counselor

PRC Bakers Place
03.2024 - Current

NEURO REHABILITATION SPECIALIST

Centre For Neuro Skills
09.2023 - 02.2024

Security Professional

Signal Security
05.2023 - 09.2023

Care Coordinator

Bay Area Community Resources
06.2020 - 03.2023

Social Recreation Manager

Boys & Girls Clubs
08.2017 - 02.2022

High School Diploma -

Oakland High School

Some College (No Degree) - Architectural Engineering

Laney College

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Sakai Fletcher