Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sakina Ouda

Midland,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Childcare Provider

Kate N Kids Daycare
10.2022 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Encouraged children to develop healthy social and emotional skills.
  • Introduced children to educational games and activities to boost learning.
  • Provided emotional support and guidance to children during difficult times.

Banquet Bartender

Soaring Eagle Casino & Resort
06.2022 - 03.2023
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Checked ID cards and verified bar guests were of legal age.
  • Prepared for events by setting up bar, stocking supplies and arranging tables.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Recommended appropriate wines for individual tastes and food selections.
  • Closed out cash register and prepared cashier report at close of business.

Server

Genji Japanese Steakhouse And Asian Cuisine
10.2021 - 01.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Crew Member

Mcdonalds
06.2020 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.

News Paper Carrier

Midland Daily News
06.2018 - 05.2020
  • Distributed papers in various weather conditions during early morning.
  • Assembled and bagged newspapers prior to delivery.
  • Delivered newspapers and flyers to about 200 homes daily.
  • Planned daily rounds and determined most efficient way to distribute newspapers.

Education

Associates in General Admission -

Delta College
Saginaw, MI

High School Diploma -

Bullock Creek High School
Midland, MI
06.2021

Skills

  • New Product Information
  • Customer Inquiries
  • Customer Retention
  • Life Skills Development
  • Group and Individual Care
  • Customer Service and Rapport
  • Error Identification
  • Guest Satisfaction
  • Customer Service

Timeline

Childcare Provider

Kate N Kids Daycare
10.2022 - Current

Banquet Bartender

Soaring Eagle Casino & Resort
06.2022 - 03.2023

Server

Genji Japanese Steakhouse And Asian Cuisine
10.2021 - 01.2023

Crew Member

Mcdonalds
06.2020 - 04.2022

News Paper Carrier

Midland Daily News
06.2018 - 05.2020

Associates in General Admission -

Delta College

High School Diploma -

Bullock Creek High School

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Sakina Ouda