To obtain a position with an entity where I can utilize my skills in explaining procedures and answer inquiries for the overall benefit of the entity.
Overview
34
34
years of professional experience
Work History
Private Tutor
self employed
Willingboro, NJ, USA
05.2021 - 08.2024
Tutor English and reading comprehension to elementary and high school students online and in person
Auto Claims Bodily Injury Adjuster
American Transit Insurance Company
Brooklyn, NY, USA
11.2016 - 04.2021
Handled litigated, in suit auto bodily injury claims
Handled 3rd party auto property damage claims
Bodily Injury Claims Adjuster
Hereford Insurance Company
Queens, NY, USA
07.2012 - 07.2015
Handled commercial liability claims for New York taxis and limousines
Conducted prompt and thorough investigations in accordance with New York State regulations
Obtained statements from all involved parties and requested independent medical examinations (IMEs) for injured parties in consultation with defense counsel
Reviewed deposition testimonies
Insurance Claims Analyst
GAB Robins/Gallagher Bassett Services, Inc.
New York, NY, USA
11.2001 - 06.2011
Assigned to the Alternative Transportation Program (ATP) handling auto bodily injury claims involving school buses, ambulances, and transportation for the disabled
Assigned to the Wakefern Food Corporation account, the largest retailer-owned cooperative in the US
As a General Liability adjuster provided coverage analysis and communication with Insureds based on application of policy information to facts of each case and investigated each claim with appropriate parties
Creditor & Ancillary Claims Examiner
State of New York Insurance Department, Liquidation Bureau
New York, NY, USA
07.1990 - 07.2000
Responsible for adjudicating claims, researching, collecting, and analyzing information
Conducted administrative and other related duties for the purpose of liquidating insolvent insurance companies
Calculated and approved payments, and ensured accurate and timely payments via the dividend procedure
Education
Master's degree - Communication Studies
New York University
New York, NY
06.1999
Bachelor's degree - Communcation Studies
Rutgers University
Newark, NJ
06.1998
Skills
Interacting with executive staff
Coordinating multiple tasks
Researching
Evaluating data
Assessing complex situations
Determining appropriate course of action
Promoting recommendations
Claims handling
Customer service
Adaptive
Decisive
Flexible
Working independently
Teamwork
Tutoring
Writing
Research
Teaching
Timeline
Private Tutor
self employed
05.2021 - 08.2024
Auto Claims Bodily Injury Adjuster
American Transit Insurance Company
11.2016 - 04.2021
Bodily Injury Claims Adjuster
Hereford Insurance Company
07.2012 - 07.2015
Insurance Claims Analyst
GAB Robins/Gallagher Bassett Services, Inc.
11.2001 - 06.2011
Creditor & Ancillary Claims Examiner
State of New York Insurance Department, Liquidation Bureau