Amanda RYan
Tetonia,ID
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
Private Tutor
Self-employeed
08.2021 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Met with parents to discuss student progress and address concerns.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
- Taught students remotely using online video chat platform and other delivery channels.
Manager
Teton Valley Animal Shelter
08.2020 - 08.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Aquatics Director
Teton Springs Resort
04.2020 - 08.2020
- Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Collaborated with cross-functional staff to enrich aquatic programs by coordinating schedule with general program operations.
Insurance Agency Owner
Ryan And Associates Insurance
03.2014 - 03.2020
- Ensured compliance with all federal/state regulations as well as company policies while managing daily operations of the insurance agency.
- Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.
- Responded promptly to customer inquiries, addressing concerns and providing knowledgeable guidance on various insurance matters.
- Boosted agency visibility through targeted marketing campaigns, enhancing brand awareness and attracting new customers.
- Conducted periodic reviews of clients'' insurance portfolios to identify gaps in coverage and offer appropriate solutions.
- Oversaw agency financial management activities including budgeting, forecasting, expense tracking, revenue generation strategies development.
- Developed comprehensive insurance policies tailored to clients'' unique needs, resulting in increased satisfaction and loyalty.
Visual Merchandiser
Winston Retail
02.2012 - 02.2014
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Education
Bachelor of Arts - Graphic Design
Biola University
La Mirada, CA05.2003
Skills
- Verbal and written communication
- Problem-solving skills
- Individualized Instruction
- Staff Training and Development
- Staff Management
- Organization
- Adaptable nature
- Team Leadership
- Time Management
- Complex Problem-Solving
Timeline
Private Tutor
Self-employeed
08.2021 - Current
Manager
Teton Valley Animal Shelter
08.2020 - 08.2021
Aquatics Director
Teton Springs Resort
04.2020 - 08.2020
Insurance Agency Owner
Ryan And Associates Insurance
03.2014 - 03.2020
Visual Merchandiser
Winston Retail
02.2012 - 02.2014
Bachelor of Arts - Graphic Design
Biola University
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