Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
EPJ OP
Amazon
Hagerstown, Maryland
11.2023 - 11.2024
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Inspected packages for damages or defects and recorded any issues found.
Stacked boxes onto pallets in an efficient manner.
Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Labeled parcels accurately according to company guidelines.
Ensured compliance with postal regulations regarding hazardous materials handling.
Maintained a clean and organized work area throughout shift.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Package Handler
FedEx
Hagerstown, Maryland
10.2019 - 10.2023
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Inspected packages for damages or defects and recorded any issues found.
Organized packages according to type, size, destination, and other specifications.
Labeled parcels accurately according to company guidelines.
Ensured compliance with postal regulations regarding hazardous materials handling.
Assisted in training new employees on package handling processes.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Sorted packages to appropriate slide, line or belt for final distribution.
Front of House Server
Carettis
Chambersburg, Pennsylvania
02.2019 - 10.2019
Greeted guests upon arrival, provided menus and answered questions regarding menu items.
Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
Maintained cleanliness of dining area, including tables, chairs, floors and counters.
Processed payments at the end of each meal including cash, debit and credit transactions.
Assisted in training new front-of-house staff on proper service techniques and procedures.
Conducted regular inventories of supplies needed to ensure adequate stock levels were maintained.
Demonstrated superior product knowledge by accurately describing menu items to guests.
Performed opening and closing duties such as setting up tables, restocking utensils and condiments.
Assisted other servers with table bussing during peak periods.
Promoted specials or upcoming events within the restaurant.
Cashier/Lead Barista
Dunkin' Donuts
Greencastle, Pennsylvania
08.2018 - 01.2019
Managed daily cashier operations, including training and scheduling of staff.
Supervised cashiers to ensure accuracy in all transactions.
Developed strategies for improving customer service standards and increasing efficiency.
Conducted audits of the register tills to ensure compliance with company policies and procedures.
Resolved customer complaints in a professional manner while adhering to company policy.
Assisted with stocking shelves and organizing merchandise displays.
Maintained cleanliness of checkout area during shifts.