Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Westside Chicken
08.2024 - Current
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Rotated merchandise and displays to feature new products and promotions.
Managed inventory control, cash control, and store opening and closing procedures.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Customer Service Representative
Crystel
05.2020 - 06.2022
Responded to customer requests for products, services, and company information.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Trained new personnel regarding company operations, policies and services.
Marketing Specialist
Compass for Security Systems
01.2019 - 02.2022
Tracked trade show expenses to maintain budget.
Onboarded new team members and coached personnel in marketing tasks.
Utilized specialized software to capture and process data.
Created customized marketing materials to increase product awareness.
Former Marketing and Promotion Manager
BZ Marketinng Services
03.2018 - 01.2019
Handled on-site promotions at conferences, stores and other locations to get products directly in hands of consumers.
Kept project creative materials and important paperwork well-organized to avoid delays or errors.
Generated on-air promotional scripts to promote client marketing and advertising initiatives.
Coordinated and attended meetings between sellers and sales managers to arrange event plans.
Former Marketing Director
Zain Jordan
06.2017 - 01.2019
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
Education
Bachelor of Science - Digital Marketing
Middle East University
Amman Jordan
06-2022
Skills
Business to Consumer (B2C) Outside Sales
self-generate leads
Sales process management
strong negotiation
presentation skills
CRM (customer Relationship Management)
Promotional planning
Hourly shift management
Personnel development
Operational budgeting
copywriting & content writing
client relationship management
event planning
search engine marketing
search engine optimization
content creation & management
Payroll management
Vendor management
Program administration
Customer service management
Certification
Certified marketing specialist, compass for security systems - 2019-2022