Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Dubai International Airport - Dubai Duty Free
03.2023 - 05.2025
Fielded customer questions to share information about products, availability, and pricing.
Helped customers locate products and checked store system for merchandise at other sites.
Established rapport with customers using active listening and interpersonal skills.
Developed strong rapport with customers and created positive impression of business.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prioritized helping customers over completing other routine tasks in store.
Managed efficient cash register operations.
Recommended complementary purchases to customers, increasing revenue.
Receptionist
Atlas widan
11.2022 - 07.2023
Room control
Customer installation
Check in check out
Handling complaints and calls
Waiter
Newrest Maroc
06.2022 - 08.2022
Setting up the room
Reception of parliamentarians
Order taking and service
Managing customer requests
Telephone advisor
Préviance call center
02.2021 - 04.2021
France insurance call issue
Agent d'hébergement
Université international Rabat
07.2019 - 09.2019
Room control
Client installation
Room allocation
Monitoring of room cleaning
Claims processing
Education
Diplôme de technicien en Accueil - transport aérien et maritime
INFOHAS Ecole formation hôtesse de l'air Steward
01.2020
Diplôme de technicien spécialisé en Infographie - undefined
ISTA- OFPPT
01.2018
Baccalauréat en sciences humaines - Mention - Bien
Lycée Militaire de Kénitra
01.2015
Skills
Illustrator
Adobe Premiere
Photoshop
Word
Excel
PowerPoint
Cash handling
Customer needs assessment
Team collaboration
Hobbies and Interests
Football
Natation
Personal Information
Height: 1.87
Weight: 80Kg
Date of Birth: 11/11/97
Languages
English
Professional Working
Arabic
Native or Bilingual
French
Professional Working
Timeline
Sales Assistant
Dubai International Airport - Dubai Duty Free
03.2023 - 05.2025
Receptionist
Atlas widan
11.2022 - 07.2023
Waiter
Newrest Maroc
06.2022 - 08.2022
Telephone advisor
Préviance call center
02.2021 - 04.2021
Agent d'hébergement
Université international Rabat
07.2019 - 09.2019
Diplôme de technicien spécialisé en Infographie - undefined
ISTA- OFPPT
Baccalauréat en sciences humaines - Mention - Bien
Lycée Militaire de Kénitra
Diplôme de technicien en Accueil - transport aérien et maritime