Salamatu Mukhtar
East Orange,NJ
Summary
Adept at fostering customer satisfaction and enhancing dining experiences, I excelled at Papaye Restaurant by leveraging exceptional teamwork and communication skills. My proficiency in food safety and passion for service contributed to the establishment's esteemed reputation. I consistently demonstrated an ability to masterfully juggle multiple tasks, ensuring both quality and efficiency.
Overview
1
1
year of professional experience
Work History
Restaurant Team Member
Papaye Restaurant
08.2021 - 10.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Diploma - Restaurant And Culinary Management
Accra Wesley Girls
Accra09.2021
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking Orders
- Order Taking
- Cash handling expertise
- Food safety knowledge
- Kitchen Support
- Supply Restocking
- Food safety measures
- Kitchen cook lines
- Menu Memorization
- Exceptional customer service
- Performance Improvement
- Professional Appearance
- Ordering Procedures
- Food and beverage pairings
- Table Bussing
- Beverage Preparation
- Food spoilage prevention
- Excellent Communication
Timeline
Restaurant Team Member
Papaye Restaurant
08.2021 - 10.2022
Diploma - Restaurant And Culinary Management
Accra Wesley Girls
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