Salamatu Tarawally

• I started working at Schwab as a contractor in June and loved every moment
• Consistently managed a high volume of customer interactions, assisting an average of 30+ customers daily, and also I play a great role in helping clients on chat as well with concerns, questions and general education
• Maintained strong company product and service knowledge on Schwab procedures and offerings to better assist customers with concerns, questions and general education
• Played a key role in keeping wait times at minimum of less than 2 minutes by providing prompt and effective service.

I have dedicated over two years to McDonald's, transitioning from a crew member during my first year to assuming the role of a crew trainer

• My passion lies in positive customer experiences by engaging in friendly conversations that leave a lasting impression
• I take pride in memorizing the orders of our regular customers, making their visits seamless.

• I did the phlebotomy program for one year and got my license and I loved every moment of it
• I volunteered at star wellness to complete clinical hours of 60 draws blood in which I worked with clients, having to talk with them and connect
• I volunteered at Carter block drive and did 50 draws passed by goals.
• Maintained accurate records of all program-related activities, ensuring compliance with regulatory guidelines.