Salan Osman
Rochester,MN
Summary
I am originally Somali and was born and raised in Kenya. I have personal experience as a refugee and immigrant, which has helped me understand the challenges people can face when starting a new life. I am currently pursuing a Bachelor’s degree in Social Work and have experience in banking, human services, customer service, and community involvement. I speak three languages: English, Swahili, and Somali, which helps me communicate with people from different backgrounds. I am hardworking, caring, responsible, and passionate about helping others overcome challenges and become successful. My goal is to use my education, work experience, and life experiences to support individuals, families, and communities
Overview
3
3
Languages
2027
2027
years of professional experience
Work History
Bank Teller
Wells Fargo
Rochert, Minnesota
04.2026 - Current
- Processed customer transactions efficiently and accurately.
- Promoted bank products to enhance customer financial solutions.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Customer Service Cashier
Menards
Rochert, Minnesota
02.2024 - Current
- Executed customer transactions efficiently at point-of-sale stations.
- Assisted customers with product inquiries and navigation throughout store.
- Maintained accurate cash register balances during shifts.
- Processed returns and exchanges in accordance with store policies.
Human Services Technician
Department of Human Services
Kasson, Minnesota
03.2024 - 11.2024
- Assisted clients in accessing necessary social services and resources.
Direct Support Professional
Bear Creek Group
Rochert, Minnesota
- Assisted individuals with daily living activities and personal care.
- Collaborated with healthcare professionals to ensure quality care services.
- Maintained a safe and clean environment for clients at all times.
Student Senator
Rochester Community and Technical College
Rochester, Minnesota
- Facilitated discussions between students and faculty to enhance relationships.
Education
Bachelor of Social Work - Social Work
Winona State University
Winona, MN09-2028
Skills
Customer Service Representative
Interpreter
bank teller
speak 3 languages English Swahili and Somali
computer packages certificate
Languages
English
Full Professional
Swahili
Full Professional
somali
Native/ Bilingual
Accomplishments
- honor society
- team member of the month
- team spotlight award
Timeline
Bank Teller
Wells Fargo
04.2026 - Current
Human Services Technician
Department of Human Services
03.2024 - 11.2024
Customer Service Cashier
Menards
02.2024 - Current
Direct Support Professional
Bear Creek Group
Student Senator
Rochester Community and Technical College
Bachelor of Social Work - Social Work
Winona State University