Saleem Vereen
Riverdale,GA
Summary
Dynamic professional with an outgoing personality and key eye for customers needs by being the best event coordination at Dope Coffee, enhancing brand visibility and customer loyalty. Excelled in roles requiring exceptional communication and problem-solving skills. Demonstrated leadership in managing cross-functional teams and executing innovative marketing strategies. Skilled in social media promotion and client relationship development, contributing to significant brand growth.
Overview
6
6
years of professional experience
Work History
Event Coordinator
Dope Coffee
06.2022 - 08.2024
- Managed event logistics and operations through marketing
- Brainstormed and implemented creative event concepts and themes.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Increased brand visibility through strategic placement of promotional materials at high-profile events.
- Enhanced public relations efforts, collaborating with media partners to secure favorable coverage and promote brand visibility.
Customer Service Representative
State Farm
04.2020 - 05.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Sales Representative
Bartlett Roofing Services
02.2018 - 03.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Collaborated with marketing department to align sales strategies with new clients
- B2B sales and interaction
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
Education
Bachelor In Architectural Studies - Mass Communication
Albany State University
Albany, GA05.2020
Skills
- Communication
- Problem Solving
- Time Management
- Expense Tracking
- Client Relationship Development
- Social Media Management
- Leadership
- Social Media Promotion
- Menu Planning
- Event Setup and Breakdown
- Event Marketing
- Market Analysis
Timeline
Event Coordinator
Dope Coffee
06.2022 - 08.2024
Customer Service Representative
State Farm
04.2020 - 05.2022
Sales Representative
Bartlett Roofing Services
02.2018 - 03.2020
Bachelor In Architectural Studies - Mass Communication
Albany State University
Similar Profiles
Dalton TannerDalton Tanner
Implementation Specialist Lead at Dope MarketingImplementation Specialist Lead at Dope Marketing
Christopher LangeChristopher Lange
Retail Sales Associate at The Dope ExchangeRetail Sales Associate at The Dope Exchange
Gloria AppiahGloria Appiah
Finance Officer at Dope Study Abroad and Travel ConsultFinance Officer at Dope Study Abroad and Travel Consult