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Experienced Individual in Technical Support (Product as well as Services) with over 8 years of experience in IT. Excellent reputation for resolving problems and improving customer satisfaction. Knowledgeable and ready to undertake management of challenging technical environments. Consummate provider of flawless operational continuity. Proponent of consistent technological growth through exceptional engineering. Keen to take operational ownership of technical support operations.

Strategic and results-driven Technical Operations leader with experience in driving operational and financial excellence through strong team leadership and structured governance. Proven ability to optimize processes, enhance performance, and improve customer experience using data-driven decision-making. Skilled in stakeholder management, cross-functional collaboration, and delivering measurable business impact.

Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

 Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. 

Saleh Razavi

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Manager/Technical Support

Data Migration Assistant

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Computer Information Systems

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Manager/Technical Support

Data Migration Assistant

Computer Information Systems

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