Dual-focused professional with a dynamic and results-oriented approach. Proven track record as a Managing Partner in the limousine industry, driving revenue growth, and achieving operational excellence. Exceptional leadership skills in hiring, training, and managing chauffeurs, along with expertise in implementing cutting-edge technologies and expanding market presence. Adept at strategic planning, team building, and cultivating key industry connections to double revenue and pivot successfully into retail sales. Additionally, a collaborative Technical Support Engineer with a knack for leveraging internal and external relationships to synergistically address complex issues. Proficient in eliciting aid from vendors, colleagues, and external sources to enhance ticket responses. Combines personal expertise with a diverse network of professional relationships to deliver maximum support quality.