SALEM JEAN-BAPTISTE
Vernon Township,NJ
Summary
Motivated and experienced Biomedical field service Technician with over 2 years of experience in the installation, maintenance, and repair of electronic systems and components. Proven ability to troubleshoot and diagnose medical devices.
Overview
9
9
years of professional experience
Work History
Field Service Technician
Agiliti health
Oakland, New Jersey
01.2021 - Current
- Established and maintained positive working relationships with customers
- Utilized problem-solving skills to quickly identify and resolve customer issues
- Provided technical support and assistance to customers
- Maintained current knowledge of the latest products and technologies
- Communicated effectively with customers to explain technical issues and repair processes
- Collaborated with other technicians to resolve customer issues
- Completed service calls in a timely and efficient manner
- Troubleshot and repaired technical issues in the field
- Analyzed customer feedback, and implemented changes to improve customer service.
- Skilled in providing technical advice and guidance to medical staff on the proper use and maintenance of medical equipment.
- Prepared detailed reports documenting service activities performed on each job site.
- Provided technical support and troubleshooting for biomedical engineering equipment.
- Skilled in performing preventive maintenance on medical equipment
- Over 2 years of experience in the field of biomedical engineering, with a focus on providing medical equipment support and maintenance services
- Troubleshooted technical issues with biomedical equipment and resolved them promptly.
- Kept up-to-date knowledge of industry trends, regulations, safety standards.
Bench Technician
Westlock Controls
Saddle Brook, New Jersey
06.2018 - 12.2021
- Troubleshot mechanical, electrical, and pneumatic systems to identify malfunctions.
- Kept accurate records of all work performed in a timely manner.
- Calibrated instruments according to manufacturer's specifications.
- Interpreted schematics, diagrams and technical manuals for troubleshooting purposes.
- Maintained inventory of spare parts for laboratory equipment.
- Mounted and connected mechanical and electrical equipment according to specifications.
Shipping Coordinator
Westlock Controls
Saddle Brook
01.2016 - 05.2018
- Managed shipping documents to ensure accuracy and compliance with applicable regulations.
- Performed regular cycle counts of inventory stored in warehouse locations.
- Created purchase orders for materials needed to fulfill customer orders.
- Prepared bills of lading for outgoing freight shipments according to established guidelines.
- Handled hazardous material packaging requirements in compliance with government regulations.
- Provided support for internal audits related to shipping operations.
Education
Associate - Electronics Engineering Technology: Electronics & Computer Technology
EastWick College
Nutley, NJ05.2019
Skills
- Installations and repairs
- Medical device repair
- Field service support
- Maintenance
- Mechanically Inclined
- Hand Tools
- Precise Measurement Tools
- System installation
- Wire Soldering
- Powered Hand Tools
Timeline
Field Service Technician
Agiliti health
01.2021 - Current
Bench Technician
Westlock Controls
06.2018 - 12.2021
Shipping Coordinator
Westlock Controls
01.2016 - 05.2018
Associate - Electronics Engineering Technology: Electronics & Computer Technology
EastWick College
Similar Profiles
Charlotte MaddyCharlotte Maddy
Surgical Equipment Repair Supervisor at Agiliti HealthSurgical Equipment Repair Supervisor at Agiliti Health
Samantha BowmanSamantha Bowman
Operations Manager at Agiliti HealthOperations Manager at Agiliti Health
Ronald SamuelRonald Samuel
Field Service Technician I at Agiliti HealthField Service Technician I at Agiliti Health