Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Salem Madour

Austin,TX

Summary

Proven track record in enhancing client satisfaction and expanding customer bases at Mobilis Operator Mobile, leveraging exceptional customer service and interpersonal communication skills. Skilled in preventive maintenance and mechanical troubleshooting, significantly improving operational efficiency at Dollar General Distribution Center. Achieved notable sales revenue growth by targeting high-potential accounts.

Overview

6
6
years of professional experience

Work History

Sales Representative

Mobilis Operator Mobile
08.2018 - 08.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Maintenance Technician

Dollar General Distribution Center
03.2021 - 06.2024

Responsible for upkeep and maintenance of warehouse-related equipment (i.e. pallet jacks, highlifts, forklifts, batteries, etc). This keeps day and night warehouse operations functional to ensure efficient shipping and receiving of product

Perform necessary repairs and maintenance to warehouse-related equipment (i.e. pallet jacks, highlifts, forklifts, etc.) to insure that adequate machinery is available for day and night warehouse operations.

Review any equipment reports submitted by warehouse associates, record actions/repairs taken, and maintains a repair log per USF policy.

Perform PM’s (Preventative Maintenance) on equipment, and maintain PM log with proper documentation, per USF policy

Performs light maintenance duties as assigned (i.e., replacement of light bulbs, painting, storage rack repairs, light plumbing, equipment repairs, basic drywall and concrete repairs, etc.)

Education

Associate of Applied Business - Accounting

University Mouloud Mammeri
Algeria
06.2018

Skills

  • Preventive Maintenance
  • Problem solving ability
  • Building Maintenance
  • Mechanical Troubleshooting
  • Customer Service
  • Interpersonal communication skills
  • Product and service knowledge

Languages

English
Full Professional
French
Full Professional
Arabic
Full Professional
berber
Native or Bilingual

Timeline

Maintenance Technician

Dollar General Distribution Center
03.2021 - 06.2024

Sales Representative

Mobilis Operator Mobile
08.2018 - 08.2019

Associate of Applied Business - Accounting

University Mouloud Mammeri
Salem Madour