Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salena Ellis

Charlotte,NC

Summary

Professional, experienced transportation specialist prepared for key role in public transit operations. Proven track record of ensuring passenger safety, adhering to schedules, and maintaining vehicle standards. Strong team collaborator with focus on achieving results and adapting to changing needs. Well-versed in route management, traffic regulations, and customer service. Reliable and flexible, fostering trust and efficiency within teams.

Overview

3
3
years of professional experience

Work History

Bus Operator

Transdev Transportation
05.2024 - Current
  • Maintained full understanding of local roads and traffic patterns.
  • Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.

Bus Operator

Cats Transit
06.2021 - 05.2024
  • Maintained full understanding of local roads and traffic patterns.
  • Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.

Education

High School Diploma -

Salisbury High School
Salisbury, NC
06.1980

Skills

  • Defensive Driving

Timeline

Bus Operator

Transdev Transportation
05.2024 - Current

Bus Operator

Cats Transit
06.2021 - 05.2024

High School Diploma -

Salisbury High School

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Salena Ellis