Salena Ortiz
Las Vegas,NV
Summary
Results-driven Transportation Professional with over 5 years of experience in safe and efficient operation of commercial vehicles, including buses, trucks, and vans. Demonstrated expertise in program management, including route optimization, scheduling, and logistics coordination. Adept at overseeing complex transportation programs from conception to execution, ensuring adherence to safety standards, regulatory compliance, and customer satisfaction. Skilled in leading teams, managing budgets, and utilizing data-driven insights to improve operational efficiency and program outcomes. Strong communicator with a focus on fostering collaboration between stakeholders, driving continuous improvement, and delivering exceptional service.
Overview
9
9
years of professional experience
Work History
Program Manager
Blueprintstudios
Las Vegas, NV
10.2022 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- Developed and maintained logistics workflows, procedures and reports.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Transportation Bus Driver
Access
Los Angeles, CA
03.2016 - 10.2022
- Operated a work mini bus (up to 31 passengers) in strict accordance with company routes, schedules, and safety protocols, ensuring the safe and timely arrival of passengers.
- Delivered excellent customer service, assisting passengers with boarding, disembarking, and resolving any issues during travel to ensure a smooth journey.
- Conducted thorough pre-trip and post-trip inspections of the bus, checking for mechanical issues, cleanliness, and readiness of safety equipment.
- Ensured full compliance with traffic laws, company policies, and safety standards, including seat belt enforcement and emergency response preparedness.
- Managed passenger behavior and addressed any concerns to maintain a safe and comfortable environment throughout the trip.
Education
High School Diploma -
Gardena High
Gardena, CA06-2012
Skills
- Safety Protocols & Regulations: In-depth knowledge of safety standards, traffic regulations, and emergency procedures
- Passenger Care & Service: Exceptional interpersonal skills to ensure comfort, safety, and satisfaction during transit
- Vehicle Maintenance & Inspections: Expertise in conducting pre-trip and post-trip inspections to ensure vehicle readiness and compliance
- Route Navigation & Timeliness: Adept at following designated routes and schedules, maintaining punctuality and efficiency
- Regulatory Compliance: Thorough understanding of seat belt enforcement, safety equipment checks, and all regulatory mandates
- Problem Solving: Quick and effective resolution of unexpected issues, ensuring minimal disruption to operations
Timeline
Program Manager
Blueprintstudios
10.2022 - Current
Transportation Bus Driver
Access
03.2016 - 10.2022
High School Diploma -
Gardena High