Saletha Boyde
Lafayette,LA
Summary
Results-driven packaging professional equipped to oversee and optimize packaging operations. Skilled in team collaboration, problem-solving, and meeting production goals. Strong background in quality control, inventory management, and safety protocols. Adaptable leader known for maintaining high standards and delivering consistent results in dynamic environments.
Overview
8
8
years of professional experience
Work History
Packaging Supervisor
Safe Source Direct
Broussard, LA
08.2023 - Current
- Promoted to Packaging Supervisor, overseeing team operations and ensuring compliance with quality standards.
- Implemented process oversight to enhance efficiency and resolve operational challenges.
- Managed documentation processes to maintain accurate records and facilitate communication.
- Supervised team activities, fostering collaboration and productivity among members.
Hotel Front Desk Agent
Courtyard by Marriott
Lafayette, LA
09.2023 - 01.2024
- Streamlined guest check-ins and check-outs for improved operational effectiveness.
- Ensured a positive experience by promptly resolving customer inquiries and complaints.
- Optimized room assignments based on availability to maximize occupancy rates.
- Improved service quality through effective training of new front desk staff.
Customer Support Agent
Waitr Inc
Lafayette, LA
06.2021 - 03.2023
- Conducted data entry to uphold accuracy in records management.
- Processed various orders, forms, and applications in a timely manner.
- Addressed customer inquiries over the phone, ensuring satisfaction.
- Documented 100+ call interactions following established operating procedures daily.
- Managed multiple systems at once to support operational efficiency.
Assistant Manager
Exxon Country Station
Broussard, LA
07.2017 - 06.2021
- Achieved promotion to Assistant Store Manager, driving team productivity and store operations.
- Oversaw maintenance of all inventory paperwork for regulatory adherence.
- Accurately entered inventory counts into systems to support inventory integrity.
- Addressed and solved customer complaints to enhance overall service quality.
Education
Pharmacy Technician Certificate -
Remington College
Lafayette, LA10.2013
High School Or Equivalent -
Northside High School
Lafayette, LA05.2011
Skills
- Quality assurance oversight
- Safety regulation adherence
- Product evaluation
- Staff development
- Analytical problem-solving
- Detail orientation
- Booking management
- Technical skills
- Rapid learning
Timeline
Hotel Front Desk Agent
Courtyard by Marriott
09.2023 - 01.2024
Packaging Supervisor
Safe Source Direct
08.2023 - Current
Customer Support Agent
Waitr Inc
06.2021 - 03.2023
Assistant Manager
Exxon Country Station
07.2017 - 06.2021
High School Or Equivalent -
Northside High School
Pharmacy Technician Certificate -
Remington College