Salim alilouche
Murrieta,CA
Summary
Dynamic professional with a strong work ethic and excellent customer service skills, previously at Aman Plumbing. Proven track record in enhancing operational efficiency and client satisfaction through effective problem-solving and quality control. Skilled in plumbing systems and emergency response, ensuring compliance with safety regulations while delivering timely solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Water Dammage and Restoration
Kabylia Dryout
01.2020 - Current
- Improved customer satisfaction by providing timely and effective water damage restoration services.
- remove and dryout the efected area
- remove all electrical equipment and desconesct apliences such us computers dryers water heaters fournes and mor and reset it back
Plumbing Contractors
Aman Plumbing
01.2019 - Current
- Upgraded outdated plumbing systems for increased efficiency and functionality, extending the lifespan of the infrastructure.
- Adhered strictly to local building codes and industry best practices when performing installations or repairs, guaranteeing compliance with regulatory requirements.
- Implemented cost-effective solutions to minimize expenses while maintaining high-quality workmanship.
- Completed all paperwork accurately and efficiently, ensuring proper documentation of work performed for client records.
- Educated clients on preventative measures they could take to reduce future plumbing issues and save money on repair costs.
- Managed schedules effectively to maximize productivity while minimizing downtime between jobs or tasks during busy periods.
- Collaborated with general contractors to ensure proper coordination of plumbing installations during construction projects.
- Coordinated with suppliers to secure high-quality materials at competitive prices, reducing overall project costs.
- Maintained clear lines of communication with clients throughout projects, addressing concerns and providing updates on progress.
- Performed emergency repairs promptly to minimize damage caused by leaks or malfunctions within the system.
- Troubleshot complex plumbing problems, identifying root causes and implementing effective solutions.
- Assisted architects and engineers in designing efficient plumbing systems tailored specifically to unique building layouts or requirements.
- Conducted thorough inspections of plumbing systems to detect leaks and potential hazards, ensuring compliance with safety regulations.
- Reduced plumbing issues for clients by conducting regular maintenance checks and repairs.
- Prepared budgets and estimated costs for potential work on piping systems.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
Dispatcher Manager
Aman Plumbing Inc
01.2019 - Current
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Maintained updated and detailed records of calls in physical and electronic database.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Generated reports to track deliveries and maintain proper records and documentation.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Reduced response times to emergency situations, coordinating effectively with multiple agencies.
- Negotiated with vendors for better rates on communication equipment, improving budget efficiency.
- Improved dispatch system efficiency with implementation of new scheduling software.
- Developed system for prioritizing emergency calls, ensuring rapid response to critical situations.
- Scheduled and organized delivery routes.
Electrical Technician
Levelup Construction
01.2018 - 01.2022
- Installed electrical conduit and wiring for power, controls, and lighting.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Assisted in new equipment installations, guaranteeing proper setup and optimal performance.
Education
High School Diploma -
University of Bejaia
AlgeriaBasic Computer It - World And Exel
Computer Skill
San Diego, CA03-2010
Associate of Science - Certified Nurs Assistant
Nursing School
Glendale, CA04-2010
College - Heating Venting And Air Coditioning
UEI College
Oceanside, CA03-2021
Skills
- Food safety
- Excellent customer service
- Strong work ethic
- Cleanliness standards
- First aid training
- Professional appearance
- Customer service
- Time management
- Order taking
- Cash handling
- Attention to detail
- Decision-making
- Team collaboration
- Verbal and written communication
- Accurate money handling
- Quality control
- Basic math
- Upselling techniques
- POS operation
- Teamwork
- Problem-solving
Certification
- Licensed c36 plumbing contractor - 2 years
- HVAC Training - 9 MONTHS
Languages
Arabic
Full Professional
English
Full Professional
French
Full Professional
kabyle
Full Professional
Timeline
Water Dammage and Restoration
Kabylia Dryout
01.2020 - Current
Plumbing Contractors
Aman Plumbing
01.2019 - Current
Dispatcher Manager
Aman Plumbing Inc
01.2019 - Current
Electrical Technician
Levelup Construction
01.2018 - 01.2022
High School Diploma -
University of Bejaia
Basic Computer It - World And Exel
Computer Skill
Associate of Science - Certified Nurs Assistant
Nursing School
College - Heating Venting And Air Coditioning
UEI College
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