Salim Porter
Fayetteville,GA
Overview
5
5
years of professional experience
Work History
Property and Casualty Insurance Agent
SRP Agency
Fayetteville, GA
02.2019 - Current
- Improved customer satisfaction by providing exceptional service and addressing policyholder concerns in a timely manner.
- Increased new business acquisition by actively prospecting for potential clients through phone calls, emails, and networking events.
- Maintained high client retention rates with regular follow-ups, personalized attention, and prompt resolution of issues.
- Provided expert advice on property and casualty insurance options, ensuring clients were well-informed to make educated decisions.
- Negotiated favorable terms for clients during the claims process, resulting in higher claim payouts and satisfied policyholders.
- Developed strong relationships with underwriters to secure competitive premiums and coverage options for clients.
- Continually expanded knowledge of industry trends and regulatory changes to provide accurate information to clients.
- Conducted comprehensive risk assessments for prospective clients, identifying specific needs and recommending appropriate coverage solutions.
- Mentored junior agents by providing guidance on industry best practices, fostering professional growth within the team.
- Attended industry conferences and workshops to stay current with emerging trends in property and casualty insurance markets.
- Collaborated with agency partners to coordinate risk management strategies and provide comprehensive solutions for clients'' unique needs.
- Generated quotes and proposals for clients to match individual needs.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Skills
- Policy Analysis
- Claims Management
- Underwriting Knowledge
- Continuing Education
- Customer service
- Time management
- Analytical thinking
- Goal-oriented mindset
- Risk assessment
- Empathy and understanding
- Problem-solving abilities
- Product knowledge
- Organizational skills
- Attention to detail
Accomplishments
- Supervised team of Number staff members.
- Resolved product issue through consumer testing.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Property and Casualty Insurance Agent
SRP Agency
02.2019 - Current