Salina Allen

Phones, confirming personal information, identifying lines of insurance that may be of interest to shopper, building rapport, keeping my numbers above the KPI standards, maintaining a positive attitude after rude customers, 300+ calls a day, scheduling call backs, assisting on policy sales without actually selling anything, dispositioning calls properly, keeping detailed notes of my daily events, maintaining complete compliance with HIPAA in a home work environment.

Assisted in the daily activities of patient care including but not limited to: obtaining vitals, performing vision and hearing screenings, obtaining and updating medical and drug history, obtaining chief complaint, triage in sick clinic, obtaining blood sample for and performing Hemoglobin Lead and Cholesterol tests, scoring and inputting assessments, updating electronic health records, obtaining current vaccine information from state registry and figuring out what vaccines were needed, inputting newborn discharge summaries, prep for and drawing up injections, proper billing practices for services performed, cleaning and preparing rooms, maintaining full HIPAA compliance.

Deposits, withdrawals, intaking large sums of money from the guards into the vault, verify other's work, suggest different services based on customer's current banking habits and needs, deposit business' drop offs, maintain good relationships with customers, restock/empty ATM, balance my till at the end of every shift.

Deposits, withdrawals, intaking large sums of money from the guards into the vault, verify other's work, suggest different services based on customer's current banking habits and needs, deposit business' drop offs, maintain good relationships with customers, restock/empty ATM, balance my till at the end of every shift.

Greeting customers, answering phones, selling protection plans, offering and completing credit applications, cash registers, directing customers to desired departments, locating products desired at a different location and placing it on hold for the customer.

Answering phones, scheduling appointments as close to desired day and time as possible while maintaining the correct amount of time for the service, clean up, checking customers in and making them feel welcome, updating customer profiles, making sure that the stylists had everything they needed, checking customers out and making sure they were happy with the service they received

Unlocking safe, placing jewelry out, sending pieces out to be fixed, helping customers view and select the right pieces, locking up pieces in the safe at night, maintaining good relationships with the customers so that they return for other needs.