Bilingual security management professional familiar with standard security practices and operational requirements. Comfortable working in variety of environments to provide personal, premise and perimeter security. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services, Systems And Solutions
05.2022 - Current
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Recorded incident reports with detailed accounts of occurrences.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Developed and implemented strategies to prevent and respond to security incidents.
Conducted regular patrols of facility to detect and deter security threats.
Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
Supervised team of 20-25 security personnel during shift.
Responded swiftly to security incidents and effectively resolved security issues.
Kept team compliant with security protocols and appearance standards.
Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Excellent communication skills, both verbal and written.
Worked effectively in fast-paced environments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Receptionist
Advanced Pain Care
02.2021 - 03.2022
Resolved patients problems and complaints.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Operated multi-line telephone system to answer and direct high volume of calls.
Compiled information from files and research to satisfy information requests.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information regarding clients and company.
Routed incoming mail and messages to relevant personnel without delay.
Corresponded with clients through email or telephone
Commissioned Security Guard
Point2point Global Security
10.2015 - 02.2021
Monitored CCTV cameras and alarm systems for security breaches.
Regulated vehicle and pedestrian traffic onto building grounds.
Maintained up-to-date knowledge of security protocols, procedures, and relevant local laws to ensure compliance at all times.
Coordinated closely with on-site staff members for seamless integration between security operations and daily facility activities.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Completed full building and grounds patrols to spot and investigate concerns.
Detected unauthorized access attempts through vigilant observation and swift intervention when necessary.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Collaborated with fellow security officers to maintain a safe environment for employees and visitors alike.
Checked and verified photo identification prior to granting facility access.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Examined doors, windows and gates to verify security.
Responded quickly to emergency situations to assess and deflect issues.
Patrolled and monitored premises in company vehicle and by foot.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Issued access cards to authorized personnel to monitor access points.
Completed detailed incident reports, documenting observations and actions taken for future reference or legal proceedings.
Education
Associate of Science - Business Management
University of Phoenix
Tempe, AZ
02.2020
Skills
Security management
Report Writing
Access Control
Patrol operations
Security Procedure Implementation
Daily incident reporting
Security team management
Facility Patrols
Certification
Commissioned & Non Commissioned license
Languages
Spanish
Native or Bilingual
Timeline
Security Supervisor
Allied Universal Security Services, Systems And Solutions
Security Officer at Allied Universal Security Services, Systems and SolutionsSecurity Officer at Allied Universal Security Services, Systems and Solutions
Software Test Engineer at Allied Universal Security Services, Systems And SolutionsSoftware Test Engineer at Allied Universal Security Services, Systems And Solutions
Security Advisor at Allied Universal Security Services, Systems and SolutionsSecurity Advisor at Allied Universal Security Services, Systems and Solutions
Security Officer at Allied Universal Security Services, Systems and SolutionsSecurity Officer at Allied Universal Security Services, Systems and Solutions