Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Salina Rimbert

Albuquerque,NM

Summary

Collaborative interpersonal and safety skills committed to driving innovative transportation solutions. Deploys technical expertise and advanced digital tools and addresses multiple transportation issues through planning and teamwork. Analyzes and evaluates data before presenting informed recommendations.

Overview

10
10
years of professional experience

Work History

Transportation Associate ABQ1

Amazon
09.2021 - Current
  • Partnered with transportation to track and trace freight and provide weekly reporting to identify areas of opportunity.
  • Collaborated with shipping analysts and distribution service coordinators to locate freight trailers for shipments both to and from Amazon.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.

401-K Specialist

Fidelity Investments
08.2020 - 01.2021
  • Followed all company policies and procedures to deliver quality work.
  • Interpreted clients' needs and introduced services to fit specific requirements.

Medical Insurance Customer Service Specialist

Molina Healthcare
11.2019 - 03.2020
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Reviewed and adjusted customer coverage levels to address, identify and resolve customer conflicts.

Behavioral Job Coach

Active Solutions Incorporated
10.2018 - 05.2019
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
  • Assisted individuals with addressing disabilities and developing career plans.

Customer Service Representative

Alorica
01.2018 - 08.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Customer Retention Specialist

Sitel Albuquerque
10.2015 - 11.2017
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Trained new personnel regarding company operations, policies and services.

Property Management Assistant

R & R Rentals
10.2010 - 10.2015
  • Promptly responded to tenant complaints and concerns for over 10 properties.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Education

Associate of Applied Science - Medical Assistant & Phlebotomy Technician

Pima Medical Institute
Albuquerque, NM

Transportation And Materials Moving

160 Driving Academy
Albuquerque, NM

Skills

  • Trailer Coupling and Uncoupling
  • Proper Equipment Transportation
  • DOT Requirements
  • CB Radio Communication
  • Transportation Analysis
  • Vehicle Service Documentation
  • Yard Management
  • Safety Protocols
  • Cargo Security
  • Equipment Cleaning and Inspection

Timeline

Transportation Associate ABQ1

Amazon
09.2021 - Current

401-K Specialist

Fidelity Investments
08.2020 - 01.2021

Medical Insurance Customer Service Specialist

Molina Healthcare
11.2019 - 03.2020

Behavioral Job Coach

Active Solutions Incorporated
10.2018 - 05.2019

Customer Service Representative

Alorica
01.2018 - 08.2018

Customer Retention Specialist

Sitel Albuquerque
10.2015 - 11.2017

Property Management Assistant

R & R Rentals
10.2010 - 10.2015

Associate of Applied Science - Medical Assistant & Phlebotomy Technician

Pima Medical Institute

Transportation And Materials Moving

160 Driving Academy
Salina Rimbert