Salina Timm
Tonasket
Summary
Professional Secretary substitute with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Overview
15
15
years of professional experience
Work History
Secretary (Substitute)
Tonasket School District
Tonasket, WA
03.2015 - Current
- Managed daily office operations to ensure efficient workflow and adherence to established administrative procedures while working in a fast-paced environment
- Managed daily office operations, ensuring efficient workflow and communication among staff and students in a fast paced environment
- Implemented and optimized data entry processes using Microsoft Office Suite and Excel, and Google Platforms.
- Handled a high volume of incoming calls and inquiries, providing timely, courteous assistance
- Maintained strict confidentiality of sensitive information in compliance with organizational policies and legal requirements.
- knowledge of all office equipment, 2 way radios
- Coordinated scheduling for meetings, events, and appointments across multiple departments.
- Working with students and staff with diverse learning needs and abilities, including those is Special Education.
- I managed multiple responsibilities , maintain accurate records, and provide dependable administrative support.
Office manager
Brad Timm Trucking
06.2014 - Current
- Developed and maintained office policies and procedures to ensure compliance and streamline daily workflows.
- Managed vendor relationships, negotiating contracts to secure favorable terms and pricing.
- Maintained accurate financial records, assisting with budget preparation, expense tracking, and reporting.
- Maintained a clean, organized, and professional office environment.
- Handled confidential information with discretion, ensuring data security and compliance with company standards.
Medical Billing/Customer Service Rep.
North Valley Hospital
12.2011 - 09.2013
- Provided exceptional customer service by assisting patients with billing inquiries, explaining charges, and resolving account concerns in a professional and empathetic manner.
- Collaborated with healthcare providers and insurance representatives to resolve claim issues and ensure smooth communication between all parties.
- Addressed and resolved discrepancies promptly to support customer satisfaction and operational efficiency.
- Posted patient payments and helped with accounts receivable to maintain accurate and up-to-date patient financial records.
- Processed insurance claims accurately, reducing discrepancies and ensuring timely reimbursements.
- Collaborated with team members to achieve monthly service targets and maintain high-quality standards.
Education
High School -
Tonasket High School
06.2000
High School Diploma - Business classes
WVC-North
2000
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Stratford Career Institute
01.2006
Skills
- Customer Service & Communication
- Attention to Details
- Office administration
- Data Entry & Record Keeping
- Two-Way Radios & PA Systems
- Multi-line phone systems
- HIPAA & Confidential Information Compliance
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- File management
Timeline
Secretary (Substitute)
Tonasket School District
03.2015 - Current
Office manager
Brad Timm Trucking
06.2014 - Current
Medical Billing/Customer Service Rep.
North Valley Hospital
12.2011 - 09.2013
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Stratford Career Institute
High School -
Tonasket High School
High School Diploma - Business classes
WVC-North