Colin Johnston
Denver,CO
Summary
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
5
5
years of professional experience
Work History
Online Operations
Tasty Thai, LLC.
05.2022 - 01.2024
- Conducted market research to identify new opportunities for expanding the company's online presence.
- Streamlined e-commerce operations for improved customer satisfaction and faster order processing.
- Boosted customer retention, providing exceptional support for inquiries and resolving issues promptly.
- Developed training materials to improve the skills of the sales team, resulting in increased productivity.
Ice Skating Coach
Oakland Ice Center
01.2019 - 04.2022
- Analyzed moves of skaters to explain correct and incorrect techniques.
- Evaluated students to match skill levels with appropriate classes.
- Planned, organized and conducted 5 practice sessions per week.
- Improved skaters jumping, spin, twist and turn techniques with consistent coaching and demonstrations.
Education
High School Diploma -
El Cerrito High School
El Cerrito01.2021
Skills
- E-commerce Platforms
- Digital marketing knowledge
- Web Analytics
- Search Engine Optimization
- Order Fulfillment
- Sales expertise
Timeline
Online Operations
Tasty Thai, LLC.
05.2022 - 01.2024
Ice Skating Coach
Oakland Ice Center
01.2019 - 04.2022
High School Diploma -
El Cerrito High School
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