Sallie Day
Birth Tissue Donor Services
Sparta,TN
31
years of professional experience
Reliable and hardworking professional with experience in office and medical office settings. Experienced in communication, HIPAA, answering multi-line phones, scheduling, data entry, and records organization. Works well independently and as part of a team.
Work History
Medical Records Coordinator
2 Years 10 Months- Worked well in a team setting providing training, support and guidance.
- Reviewed donor records to identify discrepancies.
- Partnered with recovery coordinators to correct discrepancies.
- Served as primary point of contact between processors and recovery coordinators to acquire additional data.
- Adhered to HIPAA and AATB laws, regulations, and documentation.
Screen Printer
2 Years 5 Months- Heat pressing.
- Developed and implemented workflow improvements to enhance production speed.
- Trained new employees on equipment operation and safety protocols.
- Maintained inventory of screens and supplies to ensure uninterrupted production.
- Monitored print quality, adjusting settings as necessary to meet specifications.
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Consistently met deadlines for high-volume orders through effective time management and workflow.
- Increased efficiency by resolving printing issues, minimizing downtime and delays.
- Set up printing machines daily and maintaining functional and clean workspace.
- Prepared, mixed and loaded screen ink.
- Performed quality checks and dried, folded and packed completed articles.
- Ensured accurate project completion through attention to detail in alignment, registration, and curing processes.
- Cleaned, adjusted and prepared screens.
- Reduced waste by closely monitoring ink usage, screen condition, and print consistency during production runs.
- Enhanced print quality by performing routine maintenance and cleaning on screens and printing equipment.
Office Administrator
27 Years 7 Months- Implemented office policies that improved compliance.
- Oversaw contractor relationships, writing and negotiating contracts to improve service.
- Maintained paper filing systems for easy retrieval of information.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Processed time sheets and prepared payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing contractor submissions, reconciling accounts payable and receivable discrepancies, and conducted timely payments and sending invoices.
- Aided in employee onboarding through office procedures, company policies, paperwork, and insurance information.
- Coordinated and scheduled meetings for the president as well as field deployment for employees.
- Oversaw inventory, ensuring equipment and supplies were adequately stocked and on job sites to keep team members on task and productive.
Tennessee Credit
1 Year 2 Months- Worked effectively in a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
CFS
10 Years 6 Months- Worked well in a team setting providing training, support and guidance.
- Proven ability to learn quickly and adapt to new situations and software.
- Excellent communication skills, verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to adhere to metrics.
- Developed and maintained courteous and effective working relationships with clients and teammates.
- Resolved complex transactional variances.
- Entrusted and maintained high profile accounts remotely.
- Analyzed recorded customer interactions to validate and document client complaints.
- Guided clients through digital technology.
- Provided technical guidance on digital platforms, resolving issues to improve user experience.
Education
GED
Medical Secretary - Medical Secretary
Skills
Microsoft Office
word
excel
teams
outlook
Communication
Organization
Time Management
Attention to Detail
Data Entry
Calendar and Schedule management
Problem Solving
Accomplishments
- Multiple awards for meeting metrics, excellent client service, and being a team player.
Timeline
Medical Records Coordinator
Birth Tissue Donor Services
10.2023 - 08.2026Read More
Screen Printer
Halo
04.2021 - 09.2023Read More
Tennessee Credit
Customer Service Represenative
01.2020 - 03.2021Read More
CFS
SunTrust Bank
10.2008 - 04.2019Read More
Office Administrator
Volunteer Communications, Inc
01.1996 - 08.2023Read More
White County High School
GED
Read More
MedVance Institute
Medical Secretary from Medical Secretary
Read More