Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sallie Elliott

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly sales associate with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays. Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

14
14
years of professional experience

Work History

Contract Worker

Arbor Pro Tree Service
04.2021 - Current
  • Prepared job sites by removing debris and setting up materials and tools.
  • Contact customers via phone to follow up on bids
  • Contact cities to find and deliver bids for city contract jobs
  • travel during natural disasters such as hurricanes or ice storms and work on a crew cleaning up tree damage

Assistant Manager

Parsons Oil Company
04.2018 - 01.2021
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed strategy to increase sales and drive profits.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed detailed plans based on broad guidance and direction.

Sales Business Manager

Dillard's Department Store
07.2016 - 04.2020
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Implemented CRM systems to track customer interactions and optimize follow-up procedures for enhanced lead conversion rates.
  • Successfully launched new products, driving sales growth and brand recognition.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Organized promotional events and interacted with community to increase sales volume.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Facilitated business by implementing practical networking techniques.
  • Participated in trade shows and conferences, promoting company offerings and expanding brand presence within the industry.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Built relationships with customers and community to establish long-term business growth.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Developed customized solutions for clients to address unique challenges, resulting in increased client retention rates.

Store Associate

Exxon Gas Station
07.2010 - 12.2016
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Contributed to loss prevention efforts by monitoring store activity closely during shifts.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Participated in ongoing training sessions to stay updated on product information and company policies effectively applying newfound knowledge on the job.
  • Enhanced overall store appearance through diligent maintenance of fixtures, lighting systems and floor spaces leading to a more inviting atmosphere for customers.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased sales and customer satisfaction through personalized servicing.

Education

High School Diploma -

Cheyenne High School
Cheyenne, OK
05.1992

Skills

  • Job Site Cleanup
  • Clean Driving Record
  • Project Management
  • Physical Agility and Coordination
  • Quality Control
  • Team Collaboration
  • Incident Reporting
  • Problem-Solving
  • Punctual and Reliable

Timeline

Contract Worker

Arbor Pro Tree Service
04.2021 - Current

Assistant Manager

Parsons Oil Company
04.2018 - 01.2021

Sales Business Manager

Dillard's Department Store
07.2016 - 04.2020

Store Associate

Exxon Gas Station
07.2010 - 12.2016

High School Diploma -

Cheyenne High School
Sallie Elliott