Sallie Ice

• Analyzed documentation processes to identify areas for improvement and enhance efficiency.
• Collaborated with cross-functional teams to ensure accuracy of clinical documentation standards.
• Developed and maintained comprehensive documentation guidelines for internal use.
• Reviewed and validated incoming documents for compliance with regulatory requirements.
• Utilized electronic health record systems to manage and streamline documentation workflows.
• Assisted in training staff on best practices for accurate documentation procedures.
• Implemented feedback mechanisms to continuously improve documentation quality and effectiveness.
• Conducted regular audits of documentation practices to uphold organizational standards and compliance.
• Work audit score of 99.65% accuracy rate
• MME of the month for July 2013

• Transcribed medical records with high accuracy, ensuring adherence to confidentiality standards.
• Reviewed and corrected transcripts for completeness and clarity, enhancing document quality.
• Managed multiple transcription assignments efficiently, prioritizing urgent requests effectively.
• Collaborated with healthcare professionals to clarify terminology and improve transcription processes.
• Work audit score of 99% accuracy rate

• Processed prior authorization requests efficiently to ensure timely patient care.
• Collaborated with healthcare providers to gather necessary documentation for approvals.
• Reviewed medical records for compliance with insurance guidelines and protocols.
• Communicated effectively with patients regarding authorization status and requirements.
• Monitored and tracked pending authorizations to streamline workflow and reduce delays.
• Assisted in training new staff on prior authorization processes and software systems.

Notified various insurances of patients' admissions into the hospital via phone, fax, and websites obtaining authorizations for admission if necessary

Notified various insurances of patients' observation stays in the hospital via phone, fax, and websites obtaining authorizations if necessary

Notified VA through Triwest website of patients' visits to the ER, observation stays and inpatient admissions obtaining authorizations

Searched for insurance for patients listed as self-pay adding insurance to accounts if found

Answered insurance companies questions regarding patients hospital encounters; reason for stay, length of stay, dates of stay,ICD and CPT codes

Checked for medical necessity for Medicare patients' inpatient stays and same day surgery procedures

Determined if same day surgery Medicaid patients' procedures required authorization obtaining authorization if necessary

• Processed prior authorization requests efficiently to ensure timely patient care.
• Collaborated with healthcare providers to gather necessary documentation for approvals.
• Reviewed medical records for compliance with insurance guidelines and protocols.
• Communicated effectively with patients regarding authorization status and requirements.
• Monitored and tracked pending authorizations to streamline workflow and reduce delays.
• Assisted in training new staff on prior authorization processes and software systems.

• Transcribed medical dictations with accuracy and attention to detail.
• Maintained confidentiality of patient records in accordance with HIPAA regulations.
• Collaborated with healthcare professionals to clarify terminology and improve documentation quality.
• Utilized electronic health record systems for efficient data entry and retrieval.
• Reviewed completed transcripts for completeness and adherence to established guidelines.
• Ensured timely delivery of transcriptions to support patient care continuity.

Transcribed/edited acute care voice files.

Performed quality assurance during backlog.

Notified supervisor of potential problems.

Transcribed dictated reports from cassette tapes.

Printed reports and delivered back to employer.