Medical Staff Manager overseeing credentialing, physician committee support, and daily operations for the Medical Staff Office. Leads staff, coordinates with Medical Executive leadership, and keeps initial and reappointment workflows moving for physicians and allied health professionals. Brings long-term experience in hospital medical staff services and CPCS certification.
Work History
Medical Staff ServicesManager
16 Years 7 Months
ST. TAMMANY HEALTH SYSTEM | 12.2009 - 07.2026
Oversaw operations of Medical Staff Office, ensuring compliance and efficient service delivery.
Manage employees, perform credentialing duties, assist Medical Executive leadership, and work with physicians on numerous committees and duties.
Oversaw daily operations, ensuring service quality and customer satisfaction.
Developed and implemented training programs for staff to enhance service delivery. Oversight of MD Staff Software in 2020.
Analyzed customer feedback to identify areas for improvement in service processes.
Medical Staff Coordinator/Certified Provider Credentialing Specialist
17 Years 11 Months
EAST JEFFERSON GENERAL HOSPITAL | 01.1992 - 12.2009
As Medical Staff Coordinator/Certified Provider Credentialing Specialist, primary responsibilities include the processing of initial applications/reappointment applications for all medical staff physicians (750+) and Allied Health Professionals (250+), support the Medicine Department and its fifteen (15) divisions.
Supported multiple medical staff committees by drafting minutes and correspondence, scheduling and attending meetings to ensure effective communication and documentation. Utilize Cactus software.
Served as liaison between medical staff and hospital administration, facilitating clear communication and collaboration.
1 Year
TRANSCRIPTION (Private) | 10.2001 - 10.2002
Provide medical transcription services from home for private practice Medical Staff
Reservationist
5 Months
WINDSOR COURT HOTEL | 12.1995 - 05.1996
Part-time reservationist
Office Manager/Executive Assistant
6 Years 7 Months
THE EDWARD J. DeBARTOLO CORPORATION | 01.1985 - 08.1991
As assistant to Regional Development Director for the South Central Region, primary responsibilities included day-to-day management of the office, drafting and transcribing correspondence, purchasing, accounts receivable/payable, Training and supervising clerical personnel, public relations and appointment scheduling.
Assist planning Super Bowl function for 49ers in New Orleans.
Secretary
1 Year 2 Months
CHILDREN'S HOSPITAL | 10.1983 - 12.1984
As secretary for the Medical Residency Program, Ventilator-Assisted Care Program, and Directors of Emergency Medicine, Surgery and Rheumatology.
Primary responsibilities included organization of conferences, payroll, drafting correspondence, transcription, rotation scheduling and compilation of brochures, surveys and questionnaires.
Paralegal Assistant
3 Years 8 Months
CHRISTOVICH & KEARNEY, NOLA | 01.1980 - 09.1983
Part time assistant to Paralegals.
Responsibilities included drafting and transcription of legal correspondence and pleadings, deposition summaries, compilation of files and assisting in trial prep.
Education
Associate of Science Degree - Medical Office Administration
St. Mary's Dominican College | New Orleans, Louisiana | 05-1983
Skills
Medical staff management
Initial application processing
Reappointment processing
Committee coordination
Physician liaison
CPCS certification
Microsoft Excel
Microsoft Word
Transcription
Records management
Primary source verification
Licensure monitoring
Reappointment tracking
Joint Commission standards
Medical staff bylaws
Privileging process
Medical staff governance
Credentialing software
Quality assurance reporting
Certification
Received CPCS certification in 1999 to present.
Timeline
Medical Staff ServicesManager
ST. TAMMANY HEALTH SYSTEM
12.2009 - 07.2026Read More
TRANSCRIPTION (Private)
10.2001 - 10.2002Read More
Reservationist
WINDSOR COURT HOTEL
12.1995 - 05.1996Read More
Medical Staff Coordinator/Certified Provider Credentialing Specialist
EAST JEFFERSON GENERAL HOSPITAL
01.1992 - 12.2009Read More
Office Manager/Executive Assistant
THE EDWARD J. DeBARTOLO CORPORATION
01.1985 - 08.1991Read More
Secretary
CHILDREN'S HOSPITAL
10.1983 - 12.1984Read More
Paralegal Assistant
CHRISTOVICH & KEARNEY, NOLA
01.1980 - 09.1983Read More
St. Mary's Dominican College
Associate of Science Degree from Medical Office Administration
Director of Medical Staff Services at University of Miami Hospital & ClinicsDirector of Medical Staff Services at University of Miami Hospital & Clinics
Credentialing & Privileging Assistant Manager (Supervisory) at John D. Dingell VAMCCredentialing & Privileging Assistant Manager (Supervisory) at John D. Dingell VAMC
Outpatient Administrative Specalist at SUNY Upstate Medical University HospitalOutpatient Administrative Specalist at SUNY Upstate Medical University Hospital
Special Education Paraprofessional (self-contained) at Aiken County Board Of EducationSpecial Education Paraprofessional (self-contained) at Aiken County Board Of Education