Sally DesLaurier
Bakersfield,CA
Summary
Experienced veterinary professional specializing in emergency care and surgical assistance. Known for exceptional attention to detail and clear communication, fostering trust with pet owners and ensuring optimal patient management.
Overview
28
28
years of professional experience
Work History
Shift Lead/Veterinary Assistant/CSR
Kern Animal Emergency and Urgent Care, inc
Bakersfield, CA
05.2019 - Current
- Oversaw daily operations in fast-paced animal emergency care, ensuring efficient workflow and high-quality patient care.
- Supervised daily operations in fast-paced animal emergency care, ensuring seamless collaboration among staff.
- Trained and mentored staff on best practices for patient care, enhancing team skills and improving patient outcomes.
- Monitored patient recovery and communicated vital signs to veterinary staff, supporting timely interventions.
- Coordinated communication between veterinary team and pet owners, ensuring clarity in treatment plans and fostering trust.
- Facilitated clear communication between veterinary team and pet owners, enhancing understanding of treatment plans and fostering trust.
- Assisted with patient intake by gathering medical histories and details.
- Maintained accurate records using veterinary management software systems.
Veterinary Assistant/Receptionist
Auburn Animal Hospital
Bakersfield, California
06.1998 - 03.2021
- Assisted veterinarians in examining and treating animals, ensuring high-quality care.
- Administered medications and vaccinations according to veterinarian instructions.
- Managed patient records using veterinary software systems to improve data accessibility and accuracy.
- Monitored animal behavior and reported changes to veterinary team to ensure timely interventions.
- Prepared surgical instruments and equipment, ensuring readiness for procedures and contributing to operational efficiency.
- Maintained cleanliness of examination rooms and treatment areas to uphold hygiene standards.
- Trained new staff on clinic procedures and protocols to build a knowledgeable team.
- Managed animal movements to facilitate smooth examination processes and minimize stress. during examinations by applying techniques suited to their temperament.
Education
Certificate of Completion - Veterinary Science
Veterinary Allied Staff Education
Dixon, CA12-2020
Certificate of Completion - Veterinary Science
Bakersfield College
Bakersfield, CACertificate of Completion - Abdominal and Cardiac Ultrasound
Oncura
TexasSkills
- Emergency care
- Surgical assistance
- Patient monitoring
- Animal handling techniques
- Veterinary software
- Medical record management
- Patient intake
- Case management
- Staff training
- Employee training
- Staff supervision
- Shift leadership
- Work delegation
- Time management
- Problem solving
- Attention to detail
- Customer communication
- Verbal and written communication
- Cash handling
Timeline
Shift Lead/Veterinary Assistant/CSR
Kern Animal Emergency and Urgent Care, inc
05.2019 - Current
Veterinary Assistant/Receptionist
Auburn Animal Hospital
06.1998 - 03.2021
Certificate of Completion - Veterinary Science
Veterinary Allied Staff Education
Certificate of Completion - Veterinary Science
Bakersfield College
Certificate of Completion - Abdominal and Cardiac Ultrasound
Oncura