Sally Lee
Elkhorn,WI
Summary
Proven track record in enhancing library services at Darien Public Library, with a focus on customer satisfaction and efficient program management. Demonstrates adaptability and a commitment to excellence, with a history of developing and implementing innovative adult programs. Top-notch interpersonal skills and data entry expertise to enhance the library experience for patrons.
Overview
26
26
years of professional experience
Work History
Library Assistant
Darien Public Library
11.2023 - Current
- Organize library programs for adults
- Organize library shelves, materials and equipment in clear, alphabetical order.
- Maintain a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answer questions from patrons and help to find desired materials.
- Handle check-in and check-out process of library books and materials at circulation desk.
- Collaborate with fellow staff members on projects aimed at improving overall library services and offerings.
Library Adult Program Coordinator
Fontana Public Library
10.2015 - 10.2023
- Organized events and workshops to engage participants, enhancing their learning experience.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries.
- Designed program implementation and maintenance plan.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
Sign Shop Owner
Signs of the Times
01.1999 - 09.2014
- Designed, manufactured and installed signs of many types.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
Education
Bachelor of Arts - Art
UW Whitewater
Whitewater, WISkills
- Data Entry
- Office Management
- File Management
- Proofreading
- Interpersonal Skills
- Adaptability
- Written Communication
- Customer Service
Timeline
Library Assistant
Darien Public Library
11.2023 - Current
Library Adult Program Coordinator
Fontana Public Library
10.2015 - 10.2023
Sign Shop Owner
Signs of the Times
01.1999 - 09.2014
Bachelor of Arts - Art
UW Whitewater
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