Sally Lee
Elkhorn,WI
Summary
Proven track record in enhancing library services at Darien Public Library, with a focus on customer satisfaction and efficient program management. Demonstrates adaptability and a commitment to excellence, with a history of developing and implementing innovative adult programs. Top-notch interpersonal skills and data entry expertise to enhance the library experience for patrons.
Overview
26
26
years of professional experience
Work History
Library Assistant
Darien Public Library
47 Park Street, Darien, WI 53114
11.2023 - Current
- Organize library programs for adults
- Organize library shelves, materials and equipment in clear, alphabetical order.
- Maintain a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answer questions from patrons and help to find desired materials.
- Handle check-in and check-out process of library books and materials at circulation desk.
- Collaborate with fellow staff members on projects aimed at improving overall library services and offerings.
Library Adult Program Coordinator
Fontana Public Library
166 Second Avenue, Fontana, WI
10.2015 - 10.2023
- Organized events and workshops to engage participants, enhancing their learning experience.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries.
- Designed program implementation and maintenance plan.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
Sign Shop Owner
Signs of the Times
1049 Ann Street, Delavan, WI 53115
01.1999 - 09.2014
- Designed, manufactured and installed signs of many types.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
Education
Bachelor of Arts - Art
UW Whitewater
Whitewater, WISkills
- Data Entry
- Office Management
- File Management
- Proofreading
- Interpersonal Skills
- Adaptability
- Written Communication
- Customer Service
Timeline
Library Assistant
Darien Public Library
11.2023 - Current
Library Adult Program Coordinator
Fontana Public Library
10.2015 - 10.2023
Sign Shop Owner
Signs of the Times
01.1999 - 09.2014
Bachelor of Arts - Art
UW Whitewater