Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sally Murr

Cattaraugus,NY

Summary

Compassionate Health Care Aide with a proven track record at Ppl, enhancing patient wellbeing through effective communication and reliable support. Skilled in patient care and medication administration, I foster strong relationships while ensuring safety and comfort. Recognized for maintaining a clean environment and reducing patient anxiety, I am a dedicated team player committed to excellence in care.

Overview

37
37
years of professional experience

Work History

Health Care Aide

Ppl
Cattaraugus, NY
04.2025 - 01.2026
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored patient health status, reporting changes to healthcare professionals.
  • Maintained cleanliness of patient areas, adhering to infection control protocols.
  • Supported mobility and physical exercises, enhancing patient recovery efforts.
  • Participated in training sessions to improve skills and knowledge in patient care practices.
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.

Kept accurate records of patients' care, condition, and progress.

  • Communicated effectively with patients and families regarding care plans and needs.
  • Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.
  • Scheduled patients for appointments and maintained master calendar.
  • Answered patient inquiries and provided information about healthcare services.

Food Service Worker

Personal Touch Food Service
Cattaraugus, NY
09.1995 - 02.2022
  • Prepared and served food items according to safety and hygiene standards.
  • Assisted in inventory management, ensuring timely stock replenishment.
  • Operated kitchen equipment efficiently to maintain workflow productivity.
  • Collaborated with team members to deliver high-quality customer service.
  • Maintained cleanliness of work areas, adhering to sanitation protocols.
  • Supported meal preparation by measuring ingredients accurately and following recipes.
  • Trained new staff on food handling procedures and safety regulations.
  • Monitored food quality and presentation, ensuring compliance with service guidelines.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Managed inventory levels to prevent shortages and reduce waste.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Processed customer payments and balanced cash drawers.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.

Desk Clerk

Hoilday Valley
Ellicottville, NY
04.1989 - 09.1995
  • Managed guest check-in and check-out processes efficiently.
  • Provided information about hotel services and local attractions to enhance guest experience.
  • Handled reservations and cancellations using property management software.
  • Assisted with billing inquiries and resolved discrepancies promptly.
  • Maintained cleanliness and organization of front desk area for optimal workflow.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
  • Checked in and out designated equipment, keys, and supplies.
  • Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
  • Demonstrated strong multitasking abilities in handling multiple duties simultaneously without sacrificing quality or attention to detail.
  • Collected room deposits, fees, and payments.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Processed payments accurately, ensuring proper billing procedures were followed for both cash and credit transactions.
  • Enhanced guest experience by providing personalized recommendations for local attractions, restaurants, and events based on individual preferences and interests.
  • Efficiently managed phone lines, directing calls to appropriate departments while maintaining a professional demeanor at all times.
  • Assisted guests with local recommendations and directions, enhancing their overall stay experience.
  • Managed multi-line phone system to direct calls and take messages, ensuring smooth communication.
  • Streamlined check-in procedures to accommodate early arrivals, improving guest satisfaction.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

High School Diploma -

Cattaraugus Central School
Cattaraugus, NY
06-1981

Skills

  • Compassionate
  • Reliable team player
  • Patient care
  • Patient relationship building
  • Supporting personal needs
  • Companionship and emotional support
  • Light housekeeping
  • Transporting patients
  • Helping with medication

Timeline

Health Care Aide

Ppl
04.2025 - 01.2026

Food Service Worker

Personal Touch Food Service
09.1995 - 02.2022

Desk Clerk

Hoilday Valley
04.1989 - 09.1995

High School Diploma -

Cattaraugus Central School