Sally Ortega
West Covina,CA
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Medical Assistant Intern
Dr. Alex Corbin Liu Optometry Inc.
Rowland Heights, California
06.2025 - Current
- Assisted in patient intake and verification processes.
- Prepared examination rooms and ensured equipment was sanitized.
- Recorded patients' medical histories and vital signs accurately.
- Supported optometrists during eye examinations and procedures.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
Medical Assistant
Emanate Health: Pediatrics
Covina, California
04.2025 - 06.2025
- Assisted pediatricians during patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Collected and documented patient medical histories accurately.
- Prepared examination rooms by ensuring cleanliness and organization.
- Administered vaccinations under physician supervision following protocols.
- Maintained inventory of medical supplies and ordered when necessary.
- Measured vital signs and took medical histories to prepare patients for examination.
Medical Assistant
Mayflower Medical Clinic: Internal Medicine
West Covina, CA
01.2025 - 04.2025
- Assisted pediatricians during patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Collected and documented patient medical histories accurately.
- Educated patients and families on treatment plans and medication use.
- Prepared examination rooms by ensuring cleanliness and organization.
- Coordinated with insurance companies for patient eligibility verification.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Volunteer
Kaiser Permanente
Baldwin Park, California
09.2023 - 03.2025
- Participated in community outreach events to promote health awareness programs.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Maintained cleanliness and organization in patient rooms and common areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Organized medical supplies and maintained inventory for seamless operations.
- Worked in high-volume department to answer telephone calls and route connections to appropriate departments or staff.
- Ensured compliance with HIPAA regulations when handling patient information.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Provided patient information to facilitate timely admissions and discharges.
Lifeguard
Raging Waters Los Angeles
San Dimas, California
03.2024 - 09.2024
- Monitored pool areas for safety and compliance with health regulations.
- Conducted routine safety drills and emergency response training for staff.
- Provided first aid assistance to guests in need of medical attention.
- Collaborated with team members to maintain cleanliness of pool facilities.
- Demonstrated water rescue techniques during lifeguard training sessions.
- Performed emergency rescues when necessary.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Collaborated closely with team to identify issues and quickest methods for remediation.
Education
Bachelor of Science - Microbial Biology
University of California, Berkeley
Berkeley, CA 08.2025 - 01.2026
South Hills High School
West Covina, CASkills
- Patient intake
- Effective communication
- Cultural history
- Emergency response readiness
- Team collaboration and communication
- Customer service
Languages
Spanish
Limited
Certification
- CPR/First Aid Certification (American Red Cross, 2025)
- Certified Clinical and Administrative Medical Assistant (2025)
- Nationally Certified Clinical Medical Assistant (NHA, 2026)
Accomplishments
- City of West Covina: Life Saving Care in a Medical Emergency
- Destiny Masonic Lodge #856 Outstanding Student Recipient
- City of Covina Destiny Masonic Lodge Outstanding Student Recipient
- College Board National Hispanic Recognition Program
- Kaiser Permanente Volunteer Certificate
- City of West Covina Health Fair Certificate: Dr. Basil Vassantachart
- City of Covina: Medical Careers Pathway HOSA
- Medical Careers Pathway: Body Systems and Disorders Outstanding Student
References
References available upon request.
Timeline
Bachelor of Science - Microbial Biology
University of California, Berkeley
08.2025 - 01.2026
Medical Assistant Intern
Dr. Alex Corbin Liu Optometry Inc.
06.2025 - Current
Medical Assistant
Emanate Health: Pediatrics
04.2025 - 06.2025
Medical Assistant
Mayflower Medical Clinic: Internal Medicine
01.2025 - 04.2025
Lifeguard
Raging Waters Los Angeles
03.2024 - 09.2024
Volunteer
Kaiser Permanente
09.2023 - 03.2025
South Hills High School