Sally Parker

Formulates accurate and in depth sensitive multi issue workplace reports through interviews with customers.

• Engages with each customer utilizing utmost responsiveness, empathy, and concern.
• Maintains a strong attention to detail to ensure report accuracy, correct grammar, precise data entry, and timely submission.
• Utilizes ethics and compliance training in order to formulate next steps and procedures.
• Holds all data reports with strict confidence while documenting each question accurately.

Delivered the Tiffany Experience to each client while exceeding the holiday sales plan and developing client relationships for repeat client business.

• Championed extensive knowledge and background of the previous and present collections.
• Amplified business movement through key product pillars.
• Elevated phone experience by consistently delivering memorable moments to every client.

Established seamless business operations while attending to clients and overseeing employee schedules.

• Accountable in reaching daily sales goals of memberships, accurate data entry, and constant update of service products.
• Responsible for training all new hires in salon operations, sales, client retention, and membership services.
• Reliable employee in opening and closing, end of day report, maintaining cleanliness of the studio, appointment rooms, and machines.
• Nurtared and surpassed customer service expectations to ensure client satisfaction and customer loyalty.

Surpassed monthly sales goals, social media growth, and public relation expansion.

• Created and managed budgets to maximize brand reach and engagement.
• Planned, implemented, and tracked sales and marketing strategies to promote brand products.
• Researched and identified new opportunities for product and brand development.
• Developed and executed branding campaigns to educate target audiences on product features, benefits and values.

Supervised over 60 merchants selling on the open marketplace

• Selected correct products based on customer needs, product specifications and applicable regulations.
• Negotiated prices, terms of sales and service agreements.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Kept detailed records of daily activities through online customer database.