Sally Su
HiroNori Craft Ramen
Santa Clara,CA
3
Languages
1
Certification
6
years of professional experience
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Work History
Server/Hostess
1 Year 4 Months- Greeted guests swiftly and warmly, ensuring prompt seating and a positive first impression.
- Facilitated smooth dining experiences from arrival to departure, addressing guest needs proactively.
- Demonstrated strong customer service and communication skills in fast-paced, high-volume environments.
Manager
5 Months- Ranked among top 2 sellers within 2 months of hiring, contributing significantly to team sales performance.
- Generated 25% of total sales during the busy Holiday season to support store profitability.
- Accurately made sales based on the customer's needs and built rapport with regular customers.
Smoothie Maker/Cashier
4 Months- Managed point-of-sale systems, ensuring accurate transaction processing and customer satisfaction.
- Collaborated with team members to streamline service processes, enhancing overall customer experience.
Secretary
1 Year 4 Months- Answered incoming calls promptly and professionally, routing messages as needed.
- Reviewed invoices for accuracy before submitting them for payment processing.
Receptionist
2 Years 3 Months- Provided superior customer service by responding to inquiries in an efficient and friendly manner.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
Education
Anthropology (College)
Skills
Experience in Digital Media creation and Management tools.
Works well in fast-paced environments.
Great organization and coordination.
Adaptability in new environments.
Teamwork andd communication.
Strong work ethic.
Certification
- Driver's License
- Food Handler Certification
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Chinese (Cantonese)
Limited Working
Timeline
Server/Hostess
HiroNori Craft Ramen
04.2025 - CurrentRead More
Manager
Korean Beauty KR
09.2024 - 02.2025Read More
Smoothie Maker/Cashier
Vitality Bowls
05.2024 - 09.2024Read More
Secretary
SM Auto
12.2022 - 04.2024Read More
Receptionist
Neo's Nails Spa
05.2020 - 08.2022Read More
San Jose State University
Anthropology (College)
Read More
Additional Information
- I am a volunteer at local Buddhist Temples and am well-involved in my community.
- Babysits a nephew every two weeks and has experience in childcare