Sallyanne Vendetti
Summary
Experienced IT support specialist with a background in hospitality service expertise and customer-facing roles. Proficient in troubleshooting technical issues and crafting user-friendly solutions. Committed to making a meaningful impact through passion, expertise, and genuine connection in every interaction. Possessing four years of hands-on customer service experience, refining communication skills and delivering positive experiences. Eager to utilize diverse skills to enhance the efficiency of a dynamic IT support team and ensure seamless operations for the organization
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess/Customer Service Cashier
El Pescador Figueroa
11.2022 - 02.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Cahier
Superior Grocers
09.2023 - 11.2023
- Adapted to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Cashier
Market Basket Grocery Store
07.2020 - 07.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Walmart
01.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Per Scholars
Dallas, TX06.2024
Skills
- Troubleshooting
- Knowledge of networking services
- Hospitality service expertise
- Detail Oriented
- IT security knowledge
- Knowledge of operating systems
- Effective Multitasking
- Phone Etiquette
- Creativity
Certification
- Certified Google IT Support Specialist
- CompTIA A+
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cahier
Superior Grocers
09.2023 - 11.2023
Hostess/Customer Service Cashier
El Pescador Figueroa
11.2022 - 02.2024
Cashier
Market Basket Grocery Store
07.2020 - 07.2021
Cashier
Walmart
01.2020 - 07.2020
High School Diploma -
Per Scholars
- Certified Google IT Support Specialist
- CompTIA A+
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