Salma Diakhaté
Central Falls,RI
Summary
Passionate and dedicated professional with a diverse background in customer service, education, and community support. Utilizes skills and experience to drive positive change and make a meaningful impact in a dynamic and inclusive environment. Committed to delivering exceptional service, fostering strong relationships, and contributing to the success of individuals and organizations. Leverages versatile skill set to effectively contribute to a team-oriented setting that values collaboration and innovation.
Overview
9
9
years of professional experience
Work History
Per Diem DSP Staff
Advocates
12.2021 - Current
- I ensured a clean, safe, and well-maintained living environment for residents while overseeing compliance with medication management and dietary orders.
- I supported residents in their daily activities, fostering a nurturing and structured atmosphere to enhance their well-being and independence.
Per Diem DSP Staff
AMEGO INC
06.2021 - 01.2022
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
Instructor/ DSP Staff
Evergreen Center
11.2019 - 04.2021
- Implemented instructional activities and routines as directed by the Head Teacher or Residential Supervisor, ensuring effective and engaging learning experiences.
- Accurately collected and maintained records of student performance based on their Individual Education Plan (IEP) or Individual Service Plan (ISP).
- Regularly communicated educational and therapeutic insights to the Head Teacher or Residential Supervisor, supporting a holistic approach to student development.
Triage and Assessment Specialist
House of Hope CDC
11.2018 - 11.2019
- Handled the triage and distribution of client mail, ensuring prompt and accurate delivery.
- Managed front desk operations, creating a welcoming and efficient environment.
- Conducted thorough client assessments and intakes, collecting vital information to address their needs.
- Performed daily data entry in HMIS, maintaining accurate and up-to-date client records.
Team Supervisor
Seven Hills Rhode Island
05.2019 - 09.2019
- Ensured the residence and the residents are clean and well-maintained
- Ensured all supplies required for the residence and participants are available in the home
- Promoted compliance with medication management, dietary order compliance.
Deli Clerk
Whole Foods Market
08.2018 - 05.2019
- Provided courteous and friendly customer service experience to each person who comes in
- Provided quick and efficient service to customers looking to make a purchase or others
- Monitored the sanitation of the deli, cleaning up spills and messes quickly and hygienically.
Insurance Salesperson
Assurance Facile
09.2015 - 12.2015
- Conducted Insurance transactions over the phone
- Wrote Insurance Contracts
Education
Bachelor’s in justice studies -
Rhode Island College
Providence, Rhode IslandPeer Mentor Program -
House of Hope CDC
Providence, Rhode IslandProfessional School of Bartending
Providence, Rhode IslandThe Amos Culinary Education Program -
Amos House
Providence, Rhode IslandBachelor’s in business law -
Catholic University of West Africa
Dakar, SenegalSkills
- Multilingual Communication: Fluent in French, English, and Wolof, facilitating effective interaction with diverse populations
- Technical Proficiency:
Operating Systems: Skilled in Windows, iOS, Ubuntu, and Linux
Software: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experienced with various web browsers
Hobbies
- Reading: Enjoy exploring diverse genres, with a particular interest in contemporary fiction and autobiographies.
- Drinking Coffee: Enthusiast of different coffee brewing methods and flavors, regularly visiting local coffee shops to try new blends.
- Cooking: Love experimenting with new recipes and cooking for family and friends.
- Fitness: Regularly participate in running and yoga, maintaining a healthy and active lifestyle.
Timeline
Per Diem DSP Staff
Advocates
12.2021 - Current
Per Diem DSP Staff
AMEGO INC
06.2021 - 01.2022
Instructor/ DSP Staff
Evergreen Center
11.2019 - 04.2021
Team Supervisor
Seven Hills Rhode Island
05.2019 - 09.2019
Triage and Assessment Specialist
House of Hope CDC
11.2018 - 11.2019
Deli Clerk
Whole Foods Market
08.2018 - 05.2019
Insurance Salesperson
Assurance Facile
09.2015 - 12.2015
Bachelor’s in justice studies -
Rhode Island College
Peer Mentor Program -
House of Hope CDC
Professional School of Bartending
The Amos Culinary Education Program -
Amos House
Bachelor’s in business law -
Catholic University of West Africa
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