Salma Drissi
Brooklyn,NY
Summary
Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Barista
Super Fresh
Brooklyn, NY
03.2022 - Current
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Placed orders with suppliers for delivery of products required for daily operations.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Education
Bachelor of Science - Computer Information Systems
The City College of Technology
300 Jay St, Brooklyn, NY 1120105-2027
Skills
- Soft selling
- Hospitality service expertise
- Positive and professional
- Friendly and outgoing
- Active listener
- Speak [Arabic, French, and English]
- New Hire Training
- Cash Register Operation
- Cash Handling
- Coffee expertise
Languages
Arabic
Native/ Bilingual
French
Native/ Bilingual
English
Full Professional
Timeline
Barista
Super Fresh
03.2022 - Current
Bachelor of Science - Computer Information Systems
The City College of Technology
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