Salma Martinez
Eastvale,CA
Summary
Motivated individual with a proven track record in customer service and sales. Demonstrated ability to build strong customer relationships and understand their needs effectively. Exceptional communication and interpersonal skills for providing superior customer service. Seeking a full-time position that offers professional challenges to utilize strong interpersonal skills, excellent time management, and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Associate
Carters Oshkosh
Mira Loma, CA
03.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server
Applebees
Eastvale
06.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Cultivated warm relationships with regular customers.
Family Babysitter
Riverside County Office Of Education
Riverside, CA
01.2022 - 04.2022
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Communicated positively with children and guardians.
Education
Associates - Psychology
Riverside City College
Riverside, CASkills
- Bilingual (English and Spanish)
- Sales Expertise
- Regulatory Compliance
- Communication skills
- Attention to detail
- Easy to adapt to new environment and people
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Money Handling
- Client Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Carters Oshkosh
03.2024 - 08.2024
Server
Applebees
06.2022 - 01.2023
Family Babysitter
Riverside County Office Of Education
01.2022 - 04.2022
Associates - Psychology
Riverside City College