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Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Medical Receptionist managing patient check-in, insurance verification for 100+ checks per week, appointment scheduling, and eClinicalWorks documentation in a fast-paced front office. Supports providers by coordinating referrals, prior authorizations, forms, and patient communications while scheduling and confirming 30+ appointments per day and keeping records accurate and HIPAA-compliant. Delivers calm, bilingual service in English and Spanish that helps patients and families move through visits smoothly.

Dedicated and detail-oriented professional with a strong background in scientific research and pharmacy technology. Possess a solid foundation in biology, pharmacology, and laboratory techniques. Proven ability to contribute to scientific investigations and pharmaceutical operations, ensuring accuracy, compliance, and patient safety. Adept at utilizing cutting-edge technologies and methodologies to drive research projects and optimize pharmacy processes. Demonstrated commitment to delivering high-quality results within collaborative team environments. Seeking a challenging position that leverages my skills in both scientific research and pharmacy technology to advance healthcare outcomes.

Pharmacy Technician - Jackson South Hospital , Miami, FL,
March 2015 – CURRENT
· Assist pharmacists in dispensing medications, ensuring accurate labeling, dosing, and documentation
· Manage inventory, restocking medications, and supplies to maintain appropriate levels.
· Work closely with healthcare professionals to resolve medication-related issues and answer medication-related inquiries
· Utilize pharmacy software to update patient profiles, process prescriptions, and monitor drug interactions
· Ensure compliance with pharmacy laws, regulations, and safety standards
· Medication management: Proficient in reviewing and interpreting medication orders, ensuring accuracy of dosages and formulations, and dispensing medications to patients
· IV compounding: Expertise in aseptic techniques and preparation of intravenous medications, including chemotherapy drugs, antibiotics, and other sterile preparations
· Medication reconciliation: Skilled in obtaining accurate medication histories, identifying discrepancies, and collaborating with healthcare providers to ensure seamless transitions of care
Pharmacy Technician - CVS Pharmacy, Miami, FL
· December 2014 - March 2015
Assisted pharmacists in dispensing medications, accurately labeling, dosing, and documenting prescriptions.
· Provided excellent customer service to patients, addressing inquiries and concerns
· Encountered customers with extensive customer service
· Assisting customer with checkout sales on the cash register

Salma Mustafa

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