Salma Sakhillah
Arlington
Summary
Crew member with experience in streamlining food preparation processes to enhance service efficiency and customer satisfaction. Demonstrates strong time management and conflict resolution skills, fostering a supportive and organized team environment. Committed to leveraging creative problem solving and customer engagement to drive operational excellence and future growth.
Overview
2
2
years of professional experience
Work History
Crew member
McDonald’s
07.2025 - Current
- Streamlined food preparation processes, reducing service times and improving customer satisfaction ratings.
- Coordinated with team members to maintain cleanliness and organization, ensuring compliance with health standards and operational efficiency.
- Enhanced customer service by implementing efficient order-taking processes, leading to noticeable gains in order accuracy and speed.
Front Desk Coordinator
Aesthetics Salon
09.2025 - 12.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointments and schedules for staff, optimizing workflow and resource allocation.
- Handled guest inquiries and complaints, providing exceptional customer service to enhance satisfaction.
Remote influencer assistant
Heisman marketing agency
01.2024 - 03.2025
- Supported influencer campaigns by managing schedules and communications, fostering strong relationships that enhanced brand collaborations.
- Coordinated content calendars and tracked performance metrics, leading to noticeable improvements in engagement rates across social media platforms.
- Cultivated robust partnerships with influencers, enhancing brand visibility and driving successful campaign outcomes across diverse platforms.
Private tutor
Home based
09.2023 - 06.2024
- Provided personalized tutoring sessions, fostering student confidence and promoting a love for learning.
- Tailored lesson plans based on individual learning styles, resulting in noticeable improvements in student performance.
Education
High School Diploma -
Washington Liberty High School
VirginiaSkills
- Time Management (Skillful)
- Conflict Resolution (Skillful)
- Customer Engagement (Expert)
- Creative Problem Solving (Experienced)
Languages
English (Expert)
Arabic (Experienced)
French (Experienced)
Spanish (Beginner)
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Dancing
- Cooking
- Reading
- Knitting and Crocheting
- Gym Workouts
- Skincare and makeup
Timeline
Front Desk Coordinator
Aesthetics Salon
09.2025 - 12.2025
Crew member
McDonald’s
07.2025 - Current
Remote influencer assistant
Heisman marketing agency
01.2024 - 03.2025
Private tutor
Home based
09.2023 - 06.2024
High School Diploma -
Washington Liberty High School
Awards
Participated in the Arab reading challenge during 2018-2019 and won at the regional level Sous-Massa Agadir.
I also participated in French self-dictation competitions every year in my previous school and won 4 awards through the 4 years of my participation.
Presented competitions and was approved to be a host of school spring events in the past 2 years.
Volunteered at important school function and communicating with my team in order to maintain a smooth and clean schedule and environment to work in.