Salma Soliman
Jacksonville ,FL
Summary
Results-driven retail professional with experience in sales, client engagement, and training new team members in fast-paced fashion environments. Known for delivering personalized shopping experiences, supporting store performance, and mentoring associates to succeed on the sales floor. Brings strong communication, leadership, and time-management skills with a passion for fashion and brand presentation.
Overview
5
5
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
Jacksonville, FL
07.2024 - Current
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Processed transactions efficiently while ensuring accuracy in cash handling and inventory management.
- Delivered exceptional customer service in a fast-paced retail environment
- Assisted customers with product selection, sizing, and styling recommendations
- Handled returns, exchanges, and refunds in accordance with company policies
- Processed transactions accurately using POS systems and cash handling procedures
- Supported onboarding and training of new team members on store procedures and service standards
- Responded efficiently to high customer volume during peak business hours
- Restocked merchandise and ensured accurate price tagging and inventory flow
Math and Science Tutor
Kaumeya Language School
Alexandria, Egypt
10.2021 - 05.2022
- Provided one-on-one and small group tutoring for students ages 4–7.
- Developed personalized lesson plans to enhance student understanding of math and science concepts.
- Collaborated with teachers to align tutoring sessions with classroom curriculum and objectives.
- Communicated concepts clearly and patiently to support learning and confidence.
- Prepared and graded assignments to evaluate student progress.
English Teacher Intern
Kaumeya Language School
Alexandria, Egypt
09.2020 - 05.2022
- Assisted teachers in classroom instruction and student support
- Assisted with grading, lesson preparation, and student evaluations
- Implemented interactive activities that improved student participation and enthusiasm in learning.
- Assisted in assessing student progress through regular evaluations and feedback sessions.
- Assisted in administering tests and other assessments to evaluate student progress.
Volunteer
Happy Animal Shelter
Alexandria, Egypt
10.2020 - 12.2021
- Supported adoption efforts and basic medical care under supervision.
- Assisted in organizing fundraising events, supporting logistical planning and execution.
- Provided daily care and supervision for multiple dogs, ensuring safety and well-being.
- Administered medications and treatments as directed by veterinarians to maintain health standards.
- Trained new staff on best practices in dog handling and care protocols to enhance team efficiency.
- Streamlined scheduling processes for grooming, feeding, and playtime to optimize daily operations.
Education
Bachelor of Science - Health Sciences
Jacksonville University
Jacksonville, Florida, FL05.2026
Bachelor of Science - Psychology
Jacksonville University
Jacksonville, Florida, FL05.2026
Bachelor of Science -
Kaumeya Language School
Alexandria, Egypt05.2022
Skills
Customer Service & Client Engagement
Sales & Upselling
Cash Handling & POS Systems
Training & Supporting New Associates
Time Management & Multitasking
Reliability & Professionalism
Team Collaboration
Strong leadership
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
H&M Hennes & Mauritz
07.2024 - Current
Math and Science Tutor
Kaumeya Language School
10.2021 - 05.2022
Volunteer
Happy Animal Shelter
10.2020 - 12.2021
English Teacher Intern
Kaumeya Language School
09.2020 - 05.2022
Bachelor of Science - Health Sciences
Jacksonville University
Bachelor of Science - Psychology
Jacksonville University
Bachelor of Science -
Kaumeya Language School