Violette Pinedo
El Monte
Summary
Motivated and results-driven Retail Sales Specialist and former Assistant Manager with 4+ years of hands-on on experience driving store revenue, visual merchandising execution, and daily store operations. Skilled in exceeding individual and store level KPIs, executing corporate floor sets and cross managing key functional areas across operations and customer centricity. Recognized by leadership for luxury consultative styling, operational precision and team development.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Sunglass Hut
Arcadia
05.2026 - Current
- Exceeded individual sales targets and drove loyalty program sign-ups while promoting high-revenue categories, including ray-ban meta smart glasses
- Maximized average transaction value and units per transaction by leveraging promotional offers and recommending luxury pairs while cross-selling care kits and protection plans
- Maximized Average Transaction Value (ATV) and Units Per Transaction (UPT) by leveraging promotional offers and recommending luxury pairs while cross-selling care kits and protection plans
Assistant Manager/Visual Merchandiser
G by Guess
West Covina
07.2024 - 02.2026
- Exceeded store sales targets through strategic tracking of daily Units Per Transaction (UPT), Average Transaction Value (ATV), and conversion rates while optimizing floor coverage
- Led full execution of monthly floor-sets, including complete wall resets, end-cap displays, marketing signage, and high-impact window displays
- Cross-trained across all store Department of Responsibility (DORs) including visuals, operations, customer centricity, and HR/Onboarding, ensuring seamless operational execution across the store
- Managed daily store operations encompassing opening/closing procedures, register audits, bank deposits, change orders, and corporate email communications to ensure compliance and efficiency
- Supported recruitment, onboarding, and ongoing sales coaching for new associates, including mentoring and training an associate through the company's leadership program
Retail Sales Associate
G by Guess
West Covina
11.2021 - 07.2024
- Delivered welcoming, engaging customer experience by proactively approaching guests, sharing current promotions, and assisting with fitting room styling and checkout to enhance satisfaction and drive sales
- Processed customer transactions efficiently using the POS system while ensuring register drawer accuracy and maintaining a smooth checkout experience
- Executed corporate visual merchandising guides (VMGs) to maintain brand presentation standards, adapting product placements to highlight high performance items and increase visibility
- Implemented loss prevention strategies on sales floor to minimize theft, fraud, and shrinkage, contributing to overall store security and profitability
Education
High school diploma -
Arroyo High School
El Monte, CA06-2020
Skills
- Consultative Selling & Styling
- KPI Optimization (SPH, ATV, UPT)
- POS Operations & Returns
- Visual Merchandising
- Store Operations & Loss Prevention
- Shipment Receiving & Inventory Processing
- Team Leadership & Associate Coaching
- Customer service & Client Engagement
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Retail Sales Associate
Sunglass Hut
05.2026 - Current
Assistant Manager/Visual Merchandiser
G by Guess
07.2024 - 02.2026
Retail Sales Associate
G by Guess
11.2021 - 07.2024
High school diploma -
Arroyo High School