Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Salma Anais Carmona

Brownsville,TX

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

1
1
Certification

Work History

Youth Care Worker (40 Hrs. a Wk)

Southwest Key Programs- Casa Rio
01 2024 - 06 2025
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Enhanced youth development by implementing structured activities and educational support.
  • Facilitated conflict resolution among program participants, fostering an atmosphere of mutual respect and understanding within the group setting.
  • Completed clear and concise documentation of youth behavior and actions.

Insurance Sales Agent (40 Hrs. a Wk)

Fred Loya Insurance Company
10 2019 - 07 2023
  • Generated quotes and proposals for clients to match individual needs.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Managed inventory levels and restocked supplies to keep up with high production needs.
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  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.

Sales Associate (40 Hrs. a Wk)

Dillards
07 2018 - 08 2019
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

High School Diploma -

Southwest Texas HS
San Marcos, TX
08.2015

Skills

  • Social perceptiveness
  • Client Service
  • Excellent people skills
  • Multi-tasking strength
  • Cash Handling
  • Professional demeanor
  • Relationship building
  • Inventory management
  • Product knowledge
  • Key holder experience
  • Creative problem solving
  • Multi-line phone talent

Certification


  • Licensed Personal Lines & Casualty Agent - 3 Years

Languages

Spanish
Native or Bilingual

Timeline

Youth Care Worker (40 Hrs. a Wk)

Southwest Key Programs- Casa Rio
01 2024 - 06 2025

Insurance Sales Agent (40 Hrs. a Wk)

Fred Loya Insurance Company
10 2019 - 07 2023

Sales Associate (40 Hrs. a Wk)

Dillards
07 2018 - 08 2019

High School Diploma -

Southwest Texas HS