Salmai Gonzalez Villarreal
Fowler,CA
Summary
- Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.
- Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements.
- Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction.
- Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Department Receptionist
Lithia Hyundai
07.2023 - Current
- Compiled information from files and research to satisfy information requests.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Bartender
Vyxn
03.2023 - 07.2023
- Helped management plan and serve bar menu exceeding customer expectations.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Substitute Tutor
Teaching fellows
03.2023 - 06.2023
- Assisted struggling students through one-on-one sessions, leading to increased academic success.
- Assigned, explained and graded homework.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Improved student comprehension by tailoring teaching methods to individual learning styles.
Bartender
Legacy
06.2022 - 03.2023
- Helped management plan and serve bar menu exceeding customer expectations.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Assisted with inventorying beverage stock and bar supplies.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Barista
Starbucks
03.2021 - 09.2022
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Used POS system to accurately enter orders and process payments.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Server and hostess
I Love Sushi
10.2019 - 02.2020
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Science - Sociology
Fresno City College
Fresno05.2021
High School Diploma -
Ores High School
Orosi, CA06.2018
Skills
- Administrative Support
- Bank Deposits
- Team Collaboration
- Security awareness
- Problem-Solving
- Office Management
- Office Equipment Maintenance
- Statistical Analysis
- Customer Service
- Strategic Planning
- Verbal and written communication
Resume - Jobs
- Server and hostess, I Love Sushi, 10/01/19, 02/01/20, Clovis, CA, Welcoming customers and leading them to their table., Take order/input order., Cashier handling
- Starbucks Barista, Starbucks, 03/01/21, 09/13/22, Fowler, CA, two weeks, Cashier handling., Take orders and prepare drinks., Open and close store.
- Bartender, Legacy, 06/01/22, 03/01/23, Take orders, Make drinks
- Vyxn, 03/01/23, 07/01/23
- Teaching fellows, 03/01/23, 06/01/23
- Lithia Hyundai, 07/01/23, present
Certification
- First Aid/CPR Certified
- 200 hours of community service
- Vaccinated
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Department Receptionist
Lithia Hyundai
07.2023 - Current
Bartender
Vyxn
03.2023 - 07.2023
Substitute Tutor
Teaching fellows
03.2023 - 06.2023
Bartender
Legacy
06.2022 - 03.2023
Barista
Starbucks
03.2021 - 09.2022
Server and hostess
I Love Sushi
10.2019 - 02.2020
Associate of Science - Sociology
Fresno City College
High School Diploma -
Ores High School
- First Aid/CPR Certified
- 200 hours of community service
- Vaccinated
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