SALMAN Mahmoud
Farmingdale,NY
Summary
Dynamic professional with a proven track record at WALMART, enhancing customer loyalty through exceptional service. Skilled in foreign language proficiency and fostering team collaboration, I excel in fast-paced environments, demonstrating adaptability and a positive attitude. My background includes impactful community engagement and effective problem-solving, contributing to significant project successes. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Volunteer
Religious Institute
01.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Coordinated and managed volunteer activities for community service projects.
Arabic Language Specialist
Online
01.2015 - Current
- Established strong relationships with parents and guardians through regular communication, promoting a sense of shared responsibility for student success.
- Assisted colleagues in developing more effective teaching strategies for Arabic language courses, resulting in improved student performance.
- Developed course curriculum, lesson plans and supplemental materials to support student success.
- Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge.
Teacher
Private School Mosque
08.2023 - 10.2024
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Customer Service Representative
WALMART, Walmart
08.2023 - 03.2024
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Translator and Interpreter
Egypt Star Company
01.2015 - 04.2022
- Translated documents from [Language] to [Language].
- Provided verbal summaries of non-English documents for immediate use.
- Maintained high linguistic standards across all translations through rigorous proofreading and editing processes.
- Streamlined communication between international business partners by providing precise interpretation services during meetings and conferences.
English Instructor
ILETS PRIVATE ACADEMY
01.2019 - 01.2021
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Taught English language to [Type] students in [Type] setting.
- Developed lesson plans and adapted curriculum to meet individual needs of students
Education
Associate of Arts - Linguistics of English Language
Faculty of Arts
Mansoura Egypt05-2022
Bachelor of Arts - Linguistics
Faculty of Languages And Translation
Cairo Egypt 05-2019
High School Diploma -
Alazhar High School
Egypt 05-2014
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Team Collaboration
- Leadership Qualities
- Community Service
- Adaptability and Dependability
- Computer Skills
- Flexible Schedule
- Relationship Building
- Public Speaking
- Community Engagement
- Event Setup
- Answering Phones
- Food Distribution
- Event Planning
- Professional Appearance
- Foreign language proficiency
- Social Media Management
- Cross-cultural understanding
- Community Outreach
- Telephone Etiquette
- Photography and Videography
- MS Office
- Deadline Adherence
- Volunteer Recruitment
- Fundraising
- Data Entry
- Fundraising Events
- [State] Driver's License
- Client relations strength
- Administrative tasks
- [Language] expertise
- Documentation And Reporting
- Document Management
- Administrative Support
- Problem-Solving
- Service referrals
- Time Management
- Reliability
- Team building
- Decision-Making
- Task Prioritization
Certification
- Teaching English to Speakers of Other Languages (TESOL) Certification - TESOL International Association.
- Two IJAZAH of Quran reading
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Turkish
Native or Bilingual
French
Limited Working
Timeline
Teacher
Private School Mosque
08.2023 - 10.2024
Customer Service Representative
WALMART, Walmart
08.2023 - 03.2024
Volunteer
Religious Institute
01.2022 - Current
English Instructor
ILETS PRIVATE ACADEMY
01.2019 - 01.2021
Arabic Language Specialist
Online
01.2015 - Current
Translator and Interpreter
Egypt Star Company
01.2015 - 04.2022
Associate of Arts - Linguistics of English Language
Faculty of Arts
Bachelor of Arts - Linguistics
Faculty of Languages And Translation
High School Diploma -
Alazhar High School
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