Salman Malik
12 Blue Mist Ct Newark, DE,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Teller
Wells Fargo Bank
07.2021 - Current
- Assisting customers with basic transactions, such as making deposits and withdrawals
- Accepting cash, checks, and other forms of payment from customers and keeping deposit slips, checks, and cash in order
- Verifying customers' identities and ensuring the paperwork is properly completed and they have sufficient funds in their accounts to cover their transactions
- Answering customers' questions about their accounts and the bank's services and products
- Counting the cash drawer before and after your work shift to ensure it balances
- Providing special services, such as printing out account balances and statements, ordering Debit cards and checks, closing accounts, issuing cashier's checks and foreign currency, cashing savings bonds, and providing other account maintenance services
- Recording all customer transactions electronically
- Understanding and following federal banking laws and bank procedures.
Manager Teller Services/Supervisor
Habib Bank Limited HBL
07.2017 - 03.2021
- Assisted in organizing workflow, distributed staff assignments, and planned work schedules to ensure accurate and timely completion of work.
- Managed and motivated employees to be productive and engaged in work.
- Trained new employees and responded to operating questions as required.
- Accomplished multiple tasks within established timeframes.
- Approved checking and savings withdrawals exceeding the teller's cash limits.
- Ensured compliance with banking regulations. Helped to resolve disputes with customer accounts.
- Processed customer transactions and balanced cash drawer and vault daily.
- Helped in reconciling branch settlement differences.
- Supported in daily cash reconciliation at high-volume location, while handling wire transfers, stop payments and account transfers. Processed exchange and foreign currency and managed inter-bank fund transfers inward/outward clearing & RTGS.
Teller
Habib Bank Limited HBL
05.2014 - 06.2017
- Proficiently carried out customers' transactions, including deposits, withdrawals, money orders and checks, while preparing customer and ATM cash and change orders.
- Adeptly organized, stocked & maintained teller window area, while attending different training certification programs to gain knowledge of current banking products and services.
- Maintained and updated balancing record with 100% rate of accuracy
- Processed exchange and foreign currency and managed inter-bank fund transfers inward/outward clearing & RTGS.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Education
Bachelor of Commerce -
Islamabad College of Management & Commerce
08.2013
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Cash handling and management
- Relationship building and management
- Patience and Empathy
- Compliance, banking laws, and regulations
- Fraud Detection Proficiency
Languages
English
Urdu
Punjabi
Hindi
Timeline
Teller
Wells Fargo Bank
07.2021 - Current
Manager Teller Services/Supervisor
Habib Bank Limited HBL
07.2017 - 03.2021
Teller
Habib Bank Limited HBL
05.2014 - 06.2017
Bachelor of Commerce -
Islamabad College of Management & Commerce
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