Hi, I’m
Salman Mondal
Bartender
Redmond,WA
Summary
Driven by a results-focused approach, I leveraged my strong multitasking abilities and engaging personality at Kanishka Cuisine of India to enhance customer satisfaction and streamline service delivery. My expertise in beverage preparation and team training, coupled with a track record of improving project outcomes at MIR HOSPITALITY, underscores my commitment to excellence and team collaboration.
Overview
8
years of professional experience
1
Certification
Work History
Kanishka Cuisine of India
Head Bartender
08.2023 - Current
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Mountain View Grand
Server/Banquet Bartender
11.2022 - 07.2023
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
MIR HOSPITALITY
Team Leader - Project Management
05.2020 - 12.2022
Job overview
- Developed comprehensive project plans, ensuring timely completion of tasks and delivering client satisfaction.
- Streamlined project management processes for increased team efficiency and improved project outcomes.
- Boosted team productivity by implementing agile methodologies that streamlined workflows and enhanced collaboration.
- Coordinated with stakeholders to identify project requirements, aligning goals and expectations for successful results.
Princess Cruise Lines Ltd.
Buffet Steward
03.2022 - 09.2022
Job overview
- Handled time-sensitive tasks such as carving stations or live cooking demonstrations smoothly, resulting in a positive guest experience.
- Conducted regular inventory checks on all buffet items, ensuring optimal stock levels were maintained at all times.
- Coordinated with other team members to maintain efficient workflow during peak hours, providing seamless service to guests.
Renaissance Hotel
Senior Guest Service Associate
11.2018 - 03.2020
Job overview
- Ensured seamless guest experiences by working closely with other departments such as catering or event planning teams for special events or conferences.
- Contributed to staff development through mentorship programs that fostered talent retention within the organization.
- Handled end-of-day reports, drawer balance and night audit.
- Assisted guests with special requests, ensuring a personalized and memorable stay experience.
Grand Hyatt Hotel
Industrial Trainee
05.2016 - 01.2017
Job overview
- Enhanced product quality through rigorous testing procedures and data analysis, leading to higher customer satisfaction ratings.
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Collaborated with other departments to optimize production workflows.
Education
Anjuman I IslamMumbai,india
Bachelor of Science from Hospitality And Tourism Management
08.2018
Divine Image Jr.college of CommerceMumbai,INDIA
High School Diploma
06.2015
Skills
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Responsible Alcohol Service
- Team training and development
- New Hire Training
- Beverage Preparation
- Drink Preparation Techniques
Certification
certified in personal survival technique.
certified in fire prevension and firefighting.
certified in elementry first aid and personal safety and social responsibilities.
experienced with microsoft word,excel.
Timeline
Head Bartender
Kanishka Cuisine of India
08.2023 - Current
Server/Banquet Bartender
Mountain View Grand
11.2022 - 07.2023
Buffet Steward
Princess Cruise Lines Ltd.
03.2022 - 09.2022
Team Leader - Project Management
MIR HOSPITALITY
05.2020 - 12.2022
Senior Guest Service Associate
Renaissance Hotel
11.2018 - 03.2020
Industrial Trainee
Grand Hyatt Hotel
05.2016 - 01.2017
Anjuman I Islam
Bachelor of Science from Hospitality And Tourism Management
Divine Image Jr.college of Commerce
High School Diploma
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